Sales Engineer

  • Full-time
  • Sales

About Us

Paybis.com is at the forefront of the cryptocurrency fintech revolution, with a legacy stretching back to 2014. Our team has facilitated over $2 billion in transactions in the last three years, underscoring our position as a leader in the industry. As we embark on the launch of new products tailored for our business clients, we're in search of a Sales Engineer with a knack for technical details and a passion for innovation. This role is critical in guiding our partners through complex integration processes, providing initial technical support, and supporting our sales teams with in-depth product knowledge.

Key Responsibilities

  • Expertise in Product and API: Master our products and APIs to become the primary technical advisor for our partners and sales teams.
  • Integration Assistance: Guide partners through the best practices for product integration, ensuring a smooth and efficient adoption process.
  • Initial Technical Support: Offer first-level technical support to partners, resolving initial queries and common challenges to enhance partner satisfaction.
  • Support for Sales Team: Provide crucial technical insights during client meetings and sales calls, addressing technical queries with confidence.
  • Educational Materials: Create and maintain resources such as guides, FAQs, and best practice documents to assist partners and the sales team.
  • Feedback Communication: Serve as a bridge between the sales and product development teams, conveying partner feedback to inform product improvements.

Qualifications

  • A solid track record in Sales Engineering, Technical Support, or a similar customer-facing technical role.
  • Deep understanding of API integration and a strong ability to learn and adapt to new technologies.
  • Exceptional problem-solving skills, with a talent for addressing technical issues creatively and effectively.
  • Language Skills: Fluency in English is required, with excellent communication skills to explain complex technical concepts simply. Proficiency in additional languages is considered an advantage.
  • Demonstrated capability to work across teams, contributing valuable insights to both technical and non-technical colleagues.
  • Preferred: Bachelor’s degree in Computer Science, Engineering, or a related technical field.

What We Offer

  • Competitive salary and benefits, reflecting your experience and potential.
  • The flexibility of remote work, enabling you to thrive from anywhere.
  • A vibrant team environment that supports growth and development.
  • The opportunity to be part of an innovative company shaping the future of cryptocurrency.

How to Apply

Interested candidates are invited to send their resume, a cover letter showcasing their fit for the role, and any relevant work samples to [email protected]. Please include “Sales Engineer” in the subject line.

At Paybis.com, we are committed to fostering an inclusive workplace and are proud to be an equal opportunity employer. We encourage candidates from diverse backgrounds to apply.