Warehouse Operations Specialist (Mexico)

We are Ruptela, a telematics company providing solutions for fleet management and GPS tracking. 

We are a fast-growing and customer-centric company with big ambitions. Our vision is to power the most efficient use of transport. Today, we develop, design, and manufacture hardware and firmware products for fleet management and GPS tracking. We provide ready-to-use telematics solutions. Our team is united by the vision that is powering us to create the most efficient use of transport for a sustainable world. 

A career as a Warehouse Operations Specialist requires you to be to manage and optimize all or part of their customers’ supply chain operations, from transportation and warehousing to inventory management and packaging, RMA, among others.  

• Coordinate daily warehouse operations, including picking, packing, and dispatching company goods, as well as unloading received deliveries;
• Register incoming shipments and maintain stock control and handle product reception, storage, and dispatch;
• Collaborate with other departments to ensure the timely supply and dispatch of products;
• Prepare reports and analysis of warehouse management indicators;
• Consult customers over the phone, email and other channels on warranty issues;
• Diagnose and troubleshoot technical incidents related to our products for warranty purposes;
• Diagnose and troubleshoot physical devices returned for warranty with special tools to assess if they meet the minimum requirements for being eligible for a warranty. 

• Minimum associate degree, preferably bachelor’s degree;
• 1 year of experience and understanding of warehouse operations is beneficial;
• Ability to explain technical information to both technical and non-technical people;
• Ability to work independently and manage daily tasks efficiently, packing products, organizing shipments and keeping accurate records;
• Fluent in Spanish and English language;
• Being thorough and pay attention to detail as you will be retrieving orders according to quantity, size etc.;
• Being flexible and open to change;
• Excellent verbal communication skills;
• Physical skills such as mobility and co-ordination;
• Being able to carry out basic tasks on a computer or hand-held device.

• Modern working methods and best practices;
• Work with one of the most innovative IT products in an international market;
• Constant exposure to opportunities for personal and professional growth;
• Professional and friendly colleagues to share opinions, figure out solutions, and learn.