Account Manager - New Business Development

We are looking for an Account Manager to join our team. In this role, you will be the primary interface between identified client(s) and ITI Group.

Reporting to the Chief Revenue Officer and working with key accounts primarily in the Manufacturing, FMCG, Pharmaceutical and Logistics sector, you will open up new businesses in new accounts, and also be responsible for managing key relationships and generating account growth, whilst working closely with the internal sales and proposal team functions.

Please note: This role is based in the UK, but you will be working with corporations with a global presence and so you will be expected to accommodate travel and multi-time zone interactions should they become appropriate.

Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.

You’ll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value.

At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine.

You will:

• Open new businesses in new accounts.
• Acknowledge the competitive landscape and market trends (Manufacturing, Pharma, Life Sciences, FMCG and Food & Bev), keeping abreast of impactful changes and/or industry drivers.
• Implement and be accountable where applicable for strategies, tactics, and plans for revenue growth of existing ITI client(s).
• Understand and articulate client(s) buying process/cycle.
• Cross-Sell company’s services and or products to identified client(s).
• Build and maintain long lasting mutually beneficial customer relationships.
• Own, deliver, and exceed annual sales targets.
• Coordinate sales activities with the other departments (existing sales, proposals, marketing, and operations as necessary).
• Champion the client(s) needs and requirements within the ITI Group.
• Understand our customers objectives at individual, departmental and corporate levels and adapt our solutions / products to suit within the capability of our offerings.

We are looking for:

Experience and Knowledge

• Demonstrable experience in strategic account planning and business development > 5 years.
• Sales / Technology background and mindset with a broad experience of technology, products and platforms including at least three of the following:- MES, PI Historian, Simulation, Operational Technology, Service & Support and Consulting.
• Knowledgeable of the OT/IT landscape and their intersection.
• Experienced in working across the Manufacturing sector (Pharma, Life Sciences, FMCG and Food & Bev).
• Proven experience as a key account manager.
• Experience working within MES / SCADA /OT technology background.
• Degree level educated in a relevant engineering discipline or equivalent Apprenticeship and supporting vocational higher education qualification.
• Experienced CRM user (Dynamics, Salesforce etc).

Skills and Abilities

• Independent with the ability to articulate the value/benefit of ITI offerings to key client stakeholders with support from wider ITI team.
• Ability to listen to a client’s business drivers / issues, to recognise the impacts of these and to then propose solutions that can be delivered by ITI to meet these challenges.
• Ability to position solutions / products against competitors and win.
• Ability to articulate the potential solution to the customer by illustrating the quantifiable value and/or business benefit.
• Ability to think literally about a problem to identify alternate solutions.
• Efficient in delivery of high volume, established client enquiries.

In line with our company values we are looking for someone who,

📈Will 'Deliver' what we promise

🦺Will demand the highest levels of 'Safety and Security'

🏆Will apply 'Technical Mastery'

🧠Is committed to 'Continual Learning'

🤝Can work 'Collaboratively'

💡Will challenge the norm to make a difference through 'Innovation'

Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website.

At ITI Group our people are our best asset. We offer a variety of benefits, to attract and retain talent, which include:

• 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year
• Flexible start and finish times, including flexi-Fridays
• Competitive Employee Referral Award Scheme
• Life Assurance
• Pension
• Payment of professional membership fees
• Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice
• Enhanced family friendly policies

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.