Business Analyst

  • Full-time
  • India

In a nutshell

Pointspay is developing the future of spending and collecting loyalty points or miles when shopping online. Thanks to Pointspay, members of participating loyalty programs can shop at their preferred online shops and pay for their basket in points (or miles) or pay with cash and collect points towards their next reward.


Pointspay is the inventor of MarPay™. We bring a unique combination of growth marketing (affiliate) and payment to the e-commerce industry by connecting online shops with millions of affluent members from leading global travel and banking loyalty programs.

Your key tasks

  • Collaborate with stakeholders, including clients, product managers, and development teams, to gather, define and document business requirements.
  • Contribute towards product definition and roadmap prioritization.
  • Translate business requirements into detailed functional specifications, user stories, and acceptance criteria for software development.
  • Collaborate with UI/UX designers throughout the design life cycle.
  • Contribute towards solution architecture reviews along with product managers and solution architects.
  • Work closely with development teams to ensure accurate interpretation and implementation of requirements.
  • Assist in the development and execution of test plans, ensuring software meets business requirements and quality standards.
  • Provide ongoing support and guidance to stakeholders throughout the development lifecycle.
  • Triage, liaise and help troubleshoot customer (internal & external stakeholder) reported incidents, analyze root causes, and identify problem resolution.

Your core skills

Successful team members in similar roles show strong results orientation, a “can do”-attitude, a solution-oriented mindset and a positive, highly collaborative approach towards the team.


In addition, important skills include:

  • Fluency in business English is mandatory.
  • Bachelor's degree in Computer Science, Information Technology or related field.
  • 3-5 years of proven experience as a Business Analyst in the fintech domain, with a strong understanding of online payments.
  • Solid understanding of software development methodologies, such as Agile or Scrum.
  • Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements.
  • Strong communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders.
  • Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in business analysis tools and techniques, such as process modelling, data analysis, requirement elicitation, flowcharting.
  • Motivated, self-starter who can work independently.
  • Critical thinker with problem-solving skills.

The team you join

We are an international team, with members located in offices across the world. We share learnings across cultures, support and encourage each other to overcome any challenges that distance and time zones may throw up.


 The goodies we offer

  • Unique opportunity to develop the world’s first MarPay™ business
  • Highly-attractive bonus scheme
  • Competitive salary dependent on experience
  • Hybrid working model (mix of office and home office)
  • Unlimited access to LinkedIn Learning platform
  • Own university for super-quick onboarding
  • Own company communications platform
  • Own points-based incentive program
  • Enjoy a day off on your birthday
  • And many more benefits …