SENIOR FRAUD INVESTIGATOR

Bongo Credit is a new consumer finance business being established in South Africa, backed by the experience of an international financial services group.

We are built on the principles of responsible lending, fair customer treatment, and full transparency - because we believe people deserve to understand exactly what they are signing up for.

Our mission is simple: to provide financial products that are clear, accessible, and genuinely suitable for the people who use them.

As we grow, we are committed to building lasting relationships - with our customers, our partners, and the regulators we work alongside.

If you want to be part of building something meaningful from the ground up.

Elevate your future: Join our adventure!

• Conduct fraud investigations (both internal and external)
• Work closely with HQ to address potential fraud.
• Prepare police case descriptions and manage police cases.
• Liaise directly with police to expedite reports and actions.
• Provide regular reports on frauds
• Prepare and provide regular reports on fraud cases, trends, risks, and investigation outcomes.
• Deliver fraud awareness trainings and create no fraud culture in the company.

• Diploma or degree in Law Enforcement, Criminology, Forensic Science, or Public Administration.
• 5 years’ experience in investigations, financial fraud investigations.
• A strong background in law enforcement, preferably with prior experience in the police force.
• Understanding of simple budgeting.
• Understanding data analysis.
• Understanding of fraud schemes, fraud risks, and fraud prevention strategies
• High sense of responsibility, preciseness, ability to plan and set priorities.
• Experience conducting audits, mystery shopping, or similar investigative activities.
• Proven experience working with law enforcement agencies and handling fraud cases.
• Comfortable using online research tools and other investigation methods.
• Experience in financial institutions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Personal

• Strong communication skills in English.
• Strong leadership, management, and motivational skills.
• Hardworking person with flexible mindset.
• Conflict resolution and negotiation skills.
• Driving license required

• Shared Success, "We Win Together" – a culture built on collaboration, trust, and achieving ambitious goals together
• International exposure through collaboration with colleagues and markets across Europe and Africa
• Meaningful work that contributes to financial inclusion and creates positive impact in the communities we serve
• Opportunities to influence change, drive improvements, and see your contributions translate into real business results
• Continuous learning and tailored development opportunities to support your professional growth
• A diverse and inclusive workplace where different perspectives are valued and encouraged
• Employee benefits tailored to role specifics
• Flexible and supportive work environment that promotes a healthy work-life balance
• Competitive salary, complemented by result-oriented bonus opportunities