Senior Business Development Director

Hello, we’re Toppan Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.

We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, consumer brands, financial and legal services. Our ambition is proudly backed by Toppan Inc., a worldwide leader in content distribution with a global team of more than 50,000 employees.

Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable firm that attracts, develops, and retains exceptional talent in our industry. Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence. We want our teams and leaders to bring their best each day!

THE ROLE

As the company expands, we are looking for motivated and seasoned Senior Business Development Director for US to expand the business through the sales of tech-enabled multilingual solutions to companies with translation and localization requirements. The role reports directly to the Chief Sales Officer based in NY. This is an excellent opportunity to work in a fast growing and industry leading global translation agency.

• Develop and execute strategic plans to achieve sales targets for the US
• Responsible for new business development from identified existing clients, using a consultative approach to present, negotiate and close new and repeat contracts
• Oversee all contract negotiations for new business and renewals
• Work closely with existing operations team to expand relationships and up sell language solutions to current clients and new opportunities.
• Lead, develop, and train teams on value proposition, client engagement, and communication guidelines
• Regularly meet existing clients and prospective clients and provide clear presentations of our solutions and value proposition
• Attend and/or lead all QBRs
• Responsible for forecasting and reporting
• Provide regular pipeline, deal and prospecting activity reports to the CSO
• Accountable for client satisfaction
• Represent company at industry events to generate leads and promote solutions
• Lead sales escalation for major accounts and for major recoveries
• Lead, coordinate, train, and facilitate the pre and post sales process by working closely with end-customer, production and finance to ensure overall client satisfaction.
• Report on competitive activities, industry trends and pricing
• Partner with Director of Operations to ensure client alignment, satisfaction, and resource management.

• BA or BS preferred although equivalent experience will be considered.
• 10 years + relevant sales or translation industry experience preferred 
• Fluent English and Ideally one other language, both spoken and written, are preferred for this position.

• Exceptional verbal and written communication skills
• Effective interpersonal skills and proactive approach to the sales process.
• Consistent willingness to achieve and exceed agreed objectives
• Ability to work in a flexible, fast-paced, team environment
• Familiarity with MS Office applications (Word, Excel, PowerPoint, etc)
• Resourceful, ability to work both independently and as a team player and the ability to coordinate activities across company functions.
• Excellent in-person and phone-based presentation skills.
• Ability to travel as necessary

Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.