IT Support Engineer

  • Full-time
  • IT
  • Latvia

Eleving Group is publicly listed international fintech company founded in 2012. Today, we operate in 18 countries across 3 continents, providing consumer, vehicle, and smartphone financing. With more than 4600 employees worldwide, we are driven by innovation, growth, and commitment to make financing accessible.


Strive for a way-way up with Eleving


We are looking for an IT Support Engineer to join our innovative team, where you will play a crucial role in supporting daily business operations related to IT infrastructure.


What you'll own:

  • End User Support: Provide support for Microsoft Windows workstations, Microsoft Office 365, Jira, and other applications.
  • Atlassian product management (Jira and confluence)
  • Application Management: Install and configure end-user applications, manage licenses, and oversee the cost approval process.
  • Inventory Lifecycle Management: Order new equipment, handle warranty cases, and ensure sufficient stock levels.
  • Telephony Equipment Management: Configure IP phones and provide support.
  • Print Equipment Management: Configure printers and manage timely supply deliveries.
  • Workplace Equipment Setup: Set up IT equipment for new workspaces.
  • Information System Administration: Manage Active Directory, O365, and Azure AD.
  • User and License Management: Manage information system users, access rights, licenses, and subscription services.
  • SLA Tracking: Monitor service level agreements in Jira.


What you'll bring:

  • Proficiency in Windows 10/11, Active Directory, and O365 administration.
  • Atlassian product management skills (Jira and confluence)
  • At least 1 year of experience in end user support.
  • Strong English speaking and writing skills.
  • Excellent problem-solving abilities.


Bonus points for:

  • Basic understanding of computer networking
  • Experience in inventory lifecycle management and vendor relations


What we offer:

  • Gross monthly salary between €2000 and €3000
  • Health insurance from Day 1
  • Annual bonus and generous referral program
  • Work your way: hybrid, flexible, and 2 weeks from anywhere
  • Growth opportunities across regions & markets
  • Active social agenda with cool team events