BUSINESS ANALYST

Eleving Consumer Finance is a dynamic and international FinTech company dedicated to empowering diverse communities worldwide. Our mission is to create access to innovative and sustainable financial solutions, driving upward social mobility.

We are at the forefront of financial inclusion, serving markets where traditional banking falls short. Our reach extends across 7 countries, encompassing the Balkan Europe region, including Moldova, North Macedonia, Albania, and the Southern Africa region, covering Namibia, Botswana, Zambia, and Lesotho.

In most of the markets we enter, cash economy conditions are prevalent, making our comprehensive online and offline customer service experiences a unique offering. With a presence spanning multiple continents, our international team of over 1000 dedicated professionals forms our greatest asset.

From more than 180+ branches, we offer a diverse array of flexible financial products, providing the means for individuals and communities to thrive, and we are constantly expanding our footprint. 

Join our team, and be part of our mission to transform the financial landscape for the better.

About the Role:

We are looking for a skilled and motivated Business Analyst to join our team. In this role, you will be responsible for enhancing and developing lending products, such as consumer loans. Your work will involve market research, consumer lending trend analysis, and collaboration with risk and compliance teams to ensure compliance with regulations. You will also collaborate with IT specialists to improve digital lending platforms and monitor product performance, suggesting improvements where necessary.

• Analyze and evaluate business processes, identifying opportunities for improvement, automation, and efficiency gains
• Employ various techniques to gather and analyze business needs from stakeholders
• Translate business requirements into clear functional and non-functional specifications for software and systems
• Develop visual representations that serve as a roadmap for the current and future state of business and system processes
• Provide dedicated support, troubleshoot issues, and act as a liaison between business representatives and technical teams
• Foster close collaboration with the IT team and fellow business analysts to lead the design, development, testing, and deployment of solutions
• Act as a pivotal communicator between project teams and stakeholders

• 3+ years in product/project management in banking, fintech, or financial product development.
• Strong knowledge of consumer lending and related IT systems.
• Proficiency in SQL, Jira, Confluence, and API documentation.
• Knowledge of various methodologies and frameworks, such as Agile, Scrum, Waterfall, SDLC, etc.
• Excellent analytical, communication, and collaboration skills for presenting insights in English               
•  A proactive, problem-solving mindset and ability to manage multiple priorities in a fast-paced environment

•  Shared Success, 'We Win Together' – Join a culture that celebrates collaboration and collective achievement
• Be part of an international, vibrant, and professional team that values deep expertise, mentorship, and knowledge-sharing
• A stimulating environment where your curiosity is encouraged, and your ideas have real impact
• At our company, your talents transform into tangible value—both for the business and your career
• Tailored professional development opportunities to support your continuous growth
• Enjoy competitive benefits, including health insurance, lunch allowance, special day off package, and paid mobile calls and parking
• A flexible work-life balance that empowers you to thrive personally and professionally
• Competitive salary from 3000 EUR, complemented by result-oriented bonus.