Job Description
Job Purpose.
The Junior Fraud Analyst supports the ESD team by monitoring transactions, identifying suspicious activities, and assisting in investigations to protect the company from fraud-related risks.
Key Responsibilities.
Fraud Monitoring.
- Monitor daily transactions and customer behaviour to detect unusual or suspicious activity.
- Flag potential fraud cases (e.g., identity theft, account takeover) for review by senior analysts.
Case Support.
- Assist in analyzing fraud alerts and prepare case files for escalation.
- Review and document cases from DC before sharing with Investigators.
Reporting & Risk Profiling.
- Contribute to risk profiling by compiling data and observations.
- Support in generating simple reports on fraud alerts, case outcomes, and trends.
System & Process Support.
- Assist in periodic checks and audits to identify system or internal manipulation.
- Help maintain accurate and updated fraud detection records.
Collaboration.
- Work closely with other departments to share fraud-related findings.
- Provide operational support to the field team when required.
Learning & Development.
- Support in the development and updating of fraud detection policies.
- Participate in trainings and knowledge sessions to build fraud analysis skills.