Description
Job Overview
We are seeking a results-driven Product Manager for iAchieve, our digital platform driving transformation in biopharmaceutical R&D and manufacturing. This role will focus on overseeing the successful implementation of iAchieve with client organizations, coordinating closely with external development partners, and leading cross-functional teams. You will be responsible for delivering high-value platform features while managing both execution and people to ensure strategic outcomes.
Key Responsibilities
- Product Strategy & Execution
- Define and execute the product roadmap for iAchieve, translating customer needs and internal vision into actionable development plans.
- Prioritize features and enhancements that enable digital knowledge management, data integration, and scalable deployment across client workflows.
- Own and manage the product backlog, including sprint planning, QA oversight, and release cycles.
- Implementation Oversight
- Lead iAchieve implementation projects from planning to go-live, ensuring alignment with technical, business, and client expectations.
- Coordinate delivery with external software development teams, ensuring deadlines, quality, and scope are consistently met.
- Monitor implementation progress, identify and resolve blockers, and escalate risks as needed.
- External Development Management
- Act as the primary liaison for external iAchieve development vendors and partners.
- Manage contractual deliverables, enforce SLAs, and ensure consistent performance and accountability.
- Collaborate on architecture and integration decisions, particularly for client-specific deployments and data onboarding.
- People & Stakeholder Management
- Lead internal cross-functional project teams (e.g., digital strategy, data science, engineering, client success).
- Drive internal alignment and communication between commercial, operational, and technical stakeholders.
- Champion a culture of delivery excellence and continuous improvement.
- Performance & Reporting
- Define KPIs and success metrics for platform deployment and user adoption.
- Report regularly on roadmap progress, implementation health, and resource utilization.
- Identify opportunities for platform evolution based on usage analytics, client feedback, and market trends.
Qualifications
- 5+ years of experience in product management, preferably in digital platforms or SaaS, with a track record of complex implementations.
- Proven experience managing external software development vendors and technical delivery teams.
- Strong project management, stakeholder coordination, and people leadership capabilities.
- Technical fluency in cloud-based platforms, data architecture, and integration frameworks.
- Excellent communication skills with both technical and non-technical stakeholders.
- Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field (advanced degree a plus).
Nice to Have
- Experience in biopharma, CDMO, or digital transformation for scientific or manufacturing workflows.
- Familiarity with knowledge management platforms, data pipelines, or FAIR data principles.