Description
Goldstar is a rapidly expanding Transport & Warehousing company dedicated to providing a fantastic customer experience. Winners of ''Haulier of the Year 2023' awarded by Motor Transport. As a growing and progressive company, we are looking to continue build the best team, to be the face of our brand.
The Training Coordinator will play a key role in ensuring our driving, warehouse, and office staff meet the high standards of professionalism and safety our customers expect.
Job Title: Training Coordinator
Location: Head Office - SL30HQ
Hours: Mon - Fri, 45 hours per week
Salary: £35,000 per year
Reports To: Compliance and Security Manager
Main duties and responsibilities:
• Design, develop and implement training programmes for staff across various departments.
• Coordinate and schedule training sessions using external training providers ensuring minimal disruption to daily operations.
• Conduct training sessions using various methods eg classrooms/workshops, e-learning and one-on-one coaching.
• Conduct practical driving assessments for new and existing drivers to evaluate their skills and safety.
• Conduct practical forklift assessments for new and existing staff to evaluate their skills and safety.
• Provide constructive feedback to drivers and develop improvement plans as needed.
• Ensure all training and assessments adhere to health and safety regulations and company policies.
• Promote a culture of safety and compliance within the organization.
• Maintain accurate records of training activities, assessments, and employee progress. Paying particular attention to expiry dates of training and evidence of training conducted.
• Prepare reports on training outcomes and driver performance.
• Stay up-to-date with industry trends and best practices in training and driver assessment.
• Continuously review and improve training materials and methods.
•Act as a point of contact for training-related inquiries and issues.
• Provide excellent customer service to internal staff and external stakeholders.
• Maintain and manage training materials in line with the company quality manual (Business Systems Manual).
• Maintain an approved training provider list, liaising with training providers to ensure compliance with service level agreements and the company Third Party Service Providers Safety, Welfare and Security Agreement.
• Assess external training providers for suitability and compliance prior to onboarding or as and when required.
• Assist in and when required investigate accidents, incidents, and near misses, and provide recommendations for corrective actions to prevent future occurrences.
• Take reasonable care of own Health and Safety and that of others that could be affected by your own actions.
• Don’t tamper with or misuse anything provided by the company for the purposes of health, safety or welfare.
• Adhere to company policy and processes in relation Health, Safety and Welfare.
• Adhere to company policy and processes in relation to Security.
• Any other task as mentioned by the management.