Technical Delivery Executive

  • Full-time
  • Delivery

Description

At intent.ly we have a single piece of JavaScript running on 1,000s of retail websites to deliver our range of products designed to help our clients retain users and provide useful analytical data about their website.


We are looking for a Technical Delivery Executive who wants to join our vibrant team and help us support our clients. As a Support & Integrations Executive, you will possess enough skills to jump straight into the role and help us with supporting our clients with bespoke requirements, QAing our campaigns and creating solutions to help our client services and business development teams deliver exciting campaigns for our clients.



Requirements

Responsibilities
  • Coordinate with Client Success & Sales  teams to design and integrate all campaigns integrations for Clients websites.
  • Provide an efficient interface for all clients and specialists and deploy various integration processes and administer all programming components to facilitate various growth activities.
  • Supervise various activities for all integration of our tech solutions and ensure adherence to technical architecture and maintain implementation processes.
  • Provide support to the Client Success, Tech & Sales Teams
  • Perform troubleshoot on all production & Campaign  issues and recommend appropriate solutions for fixes.
  • Administer all support requests and prepare updates to the team to coordinate all progress and movements with tickets in our CRM. 
  • Maintain knowledge on all new technology and provide required training and coordinate with various teams to provide support to all new acquired clients.


Your Core Skills:
  • A passionate problem solver
  • Excellent understanding of JavaScript
  • Excellent knowledge of HTML
  • Superb Knowledge of CSS
  • Debugging code to find issues and solutions
  • Excellent understanding of different browsers including mobile devices