Brokerage Operations Specialist

  • Full-time
  • LV


At TWINO we are working hard to offer the most comprehensive investment trading opportunities for European retail investors. We are currently looking for a new team member to help us shape and deliver our vision.

Our ambition is to disrupt the world of finance and become a steady player in the online trading and investments universe for retail customers. If you are highly motivated, ambitious, and seeking a challenging and rewarding environment, this opportunity is for you regardless of your location – you'll be free to work from anywhere or in one of our hybrid offices in Riga, Moscow, Voronezh, Warsaw and Tbilisi.

By joining the TWINO Investments team as a Brokerage Operations Specialist you will observe and enhance the brokerage operations onboarding process to improve customer onboarding and risk strategies at scale. You will work with the TWINO investments team to ensure perfect working brokerage operations on daily basis.  If you have genuine interest and passion to take ownership of brokerage operations, we have the perfect job for you!

Your responsibilities

  • Review and open new brokerage account applications as needed
  • Observe and enhance the brokerage operations onboarding process to improve customer onboarding and risk strategies at scale
  • Handle exception and reconciliation procedure and help perform risk reporting and controls
  • Observe the accurate processing of corporate actions as needed and notify customers of relevant corporate actions
  • Resolve trade errors and process trade corrections with the Brokerage Operations and Engineering partners,
  • Maintain a close collaborative working relationship with our internal partners across all lines of business to scale Investing products, tools, and systems
  • Monitor and review daily exception reports, and evaluate findings using internal procedures
  • Work with the Product Manager to update policies and procedures and keep documents current
  • Manage and file records in compliance with our record-keeping policy
  • Manage special projects for audits
  • Support the project management endeavors of the organization

What we are looking for

  • Bachelor’s degree in Economics, Business, or Finance
  • 3+ years of experience as broker, dealer or financial operations specialist in the bank or brokerage company
  • Knowledge of the financial markets, financial instruments is a must
  • Ability to quickly learn proprietary web-based back-office applications
  • Attention to detail and good problem-solving skills
  • Very good English language skills

We offer

At TWINO it’s not about entitlement, it’s about impact. A good idea is always taken seriously, and you can truly make a difference. We offer meaningful responsibilities from day one. We encourage an open feedback culture and team efforts. If you show collaborative spirit, drive and passion, your learning curve will be steep and your career opportunities with TWINO – immense.

We offer flexible and competitive terms of employment and a competitive remuneration package. The salary range for this position varies from 1500-2500 EUR gross depending on the skill set, experience, and other competencies.


Your work will play a critical role in establishing TWINO as an industry leader in the areas of investment trading for retail investors. If you are ready to join our team of overachievers to accomplish our mission – be that from the comfort of your couch or in one of our fully-equipped hybrid offices – you’re welcome to apply, even if you do not meet every single requirement mentioned above.