AI Project Manager

Veran Performance is a transformation consultancy that specialises in enhancing back-office functions to provide better service to business users, boosting organisational productivity, and ultimately benefiting customers. Each organisation’s transformation journey is unique, often involving technology elements such as ERP, automation, service enablement, or AI. Veran Performance stands out by being technology-agnostic, enabling our consultants to support clients in exploring a wide range of technology options as they transform their overall service.

We're seeking an AI Project Manager to lead the safe, effective adoption of AI across Veran, with a particular focus on Claude Enterprise. You'll coordinate the in-house training that gives colleagues the skills and confidence to use AI well, safeguard adherence to our AI Safe Use Policy, and work hand-in-hand with each of our client-facing teams and back-office functions to build practical roadmaps for how AI will improve the way we work and the products and services we deliver.

This is a highly visible, cross-cutting role at the heart of Veran's AI transformation, with direct exposure to colleagues and leaders across the business and real scope to shape how we adopt AI as a firm. 

What you'll do:

• Co-ordinate the in-house training programme for Claude Enterprise, ensuring all Veran colleagues build the skills and confidence to use it effectively in their day-to-day work.
• Own adherence to our AI Safe Use Policy, monitoring how AI is being used across the business and addressing gaps or risks as they arise.
• Develop and embed Veran's AI user governance model, establishing clear decision-making, prioritisation and approval processes to ensure effective, appropriate and responsible utilisation of AI across internal, published and client-facing content.
• Partner with each client-facing team and the established AI Change Champions to Identify, assess and priorities AI opportunities, creating an AI roadmap which balances business value, feasibility, risk and readiness. Demonstrate how AI will improve their ways of working and the products and services they deliver.
• Work with our support functions to develop and progress a complementary AI roadmap.
• Act as an internal source of AI expertise, an escalation point for questions, and a champion for good practice.
• Define and track measures of success for AI adoption, including usage, efficiency gains, quality improvements and business outcomes, reporting progress and recommendations to leadership to continuously refine and evolve training and policies.
• Support engagement and change activities that encourage adoption, build confidence and embed AI as an established way of working across Veran
•  Contribute to embedding AI capability and safe-use principles into Veran's wider methodology and governance.

• Proven track record or managing initiatives / projects and co-ordinating teams.
•  Building and executing improvement plans.
• Tracking progress, monitoring adoption and reporting status.
• Experience partnering with client-facing and/or back-office teams to shape roadmaps or improvement plans.
• Use of AI within a professional context.

• Confident communicator and trainer, able to explain AI concepts clearly to audiences with varying levels of familiarity.
• Able to translate AI capability into practical, tangible business value.
• Strong stakeholder management skills, comfortable engaging colleagues and leaders across the business.
• Highly organised and proactive, with the ability to coordinate multiple workstreams and roadmaps simultaneously.
•  Proficient in MS Office and comfortable picking up new AI and collaboration tools.
•  Passionate about AI and curious about emerging technology trends withing and outside of Veran tech architecture and their business applications

We prioritise continuous learning and development, providing ample opportunities for professional advancement. With our supportive culture, exciting projects, and a dedicated team, Veran Performance is truly a rewarding place to build a fulfilling career. At Veran, you'll join a team of people who genuinely care about the quality of what they deliver and about each other. We offer:

• Meaningful work at the forefront of how AI reshapes complex, high-profile transformation programmes across the UK's largest organisations.
•  A collaborative culture where your ideas are heard and your development is invested in.
• Continuous learning with structured opportunities for professional growth and advancement.
• Flexibility through our hybrid working model, balancing remote and office working to suit you and the role.

At Veran, we also understand the importance of supporting our employees through significant life events, including those related to family responsibilities. We recognise that each employee's situation is unique, and we strive to provide flexible and inclusive policies that accommodate diverse family structures and circumstances. Our goal is to ensure you have the necessary resources and support to balance your personal and professional life effectively. This includes:

· 25 days Annual Leave + Bank Holidays

· Enhanced Family Leave Policy

· Pension Scheme

· Carers Leave Policy

· Flexible Working Policy

· Health Insurance

· Life Assurance

· Critical Illness Insurance

· Travel Insurance

· Season Ticket Loan

· Training support, including paid time off to complete courses or qualifications

· EAP (Employee Assistance Program) with access to eldercare advice, 24/7 Doctor Line, 24/7 advice and information line, plus access to exclusive discounts and rewards from hundreds of leading retailers

If you’d like to check out more about life at Veran Performance, find us on: LinkedIn

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Please note visa sponsorship for candidates is not available for this role at this time.

We operate a hybrid working model, typically combining office and remote work, but remain flexible to suit individual and role needs. Our teams are based across the UK, and we welcome applications from talented individuals regardless of location, provided they can attend in-person meetings when needed. Some roles may also require occasional travel to client sites, and we support our people to make these arrangements smoothly.