Senior Growth Product Manager

  • Full-time
  • Product
  • San Diego

About 9am.health

Today’s healthcare system fails many of us living with chronic conditions. It is unnecessarily difficult to get medical advice, prescriptions, and labs. With how far technology has come, it’s time to modernize and digitize healthcare.


9am.health is redesigning healthcare for the consumer to be easy, affordable, and kind. We focus on people living with chronic conditions such as diabetes, prediabetes, high blood pressure, and high cholesterol and are creating a unified digital care experience. Our service will be individualized for each patient, incredibly convenient and kind, and offered at affordable prices even without insurance.


The experienced 9am.health founding team worked together previously to build a company that is now used by over 4 million people with diabetes worldwide, has more than 200 employees, and was acquired by Roche in 2017. 9am.health is funded by some of the best Silicon Valley investors like Founders Fund and Define Ventures.


We are looking for people who are not just looking for a job - but a mission - people who want to be part of something special, work for the benefit of our users, and transform healthcare to be Easy, Affordable and Kind.

What You'll Do:

  • You will manage and coordinate all development efforts of the growth product team consisting of Designer(s), Frontend- and Backend Engineers and quality assurance. 
  • Own and analyze the signup- and onboarding experiences and metrics and define a growth strategy plan to increase all metrics
  • Regularly analyze key Product Growth metrics and optimize the existing web-based signup flow and eventual mobile app-experience.
  • Analyze the user lifecycle, including the onboarding, activation, retention, dormancy, and resurrection phases, and set up experiments to improve the lifetime value (LTV) and decrease churn.
  • Apply best practices for how to best engage customers, and retain them for the long term.
  • Support to shape our offering and pricing plans
  • You will work closely with our Head of Growth and our Co-CEO.
  • Foster cross-team and cross-continent alignment and make work and progress transparent

Requirements

This is you:

  • You have 5+ years of product management experience with at least 2+ years of experience working on growth 
  • You have a track record of owning a critical part of a product, defining product vision and strategy, and consistently delivering on objectives
  • You have experience with hypothesis-driven product development & testing
  • You share the passion for breaking down complex problems into simple solutions and making data-informed decisions
  • You prioritize competing opportunities, balance stakeholder needs with business priorities, and drive detailed trade-offs over the product life cycle
  • Excellent project manager and Jira Pro and deep functional knowledge of MixPanel 
  • Outstanding communication and collaboration skills: Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions


You will stand out if you:

  • Worked in a company that sold a digital product or subscription service directly to consumers
  • Healthcare experience is a plus, but not mandatory.
  • People management experience managing a team of 1-2 product direct reports
  • You surf like pro and you don’t mind paddling out with a few beginners


Here is what you can expect:

  • Being a crucial part of building a meaningful service with the potential to improve the lives of millions of people around the world
  • Joining an exciting environment of an startup with highly experienced founders that have successfully built a business from scratch before
  • Gaining lots of insights into healthcare systems around the world and the ability to directly connect with users and business partners
  • Fostering mindset of constant learning, building and improvement of all parts of the patient experience
  • Leveraging a brand new product and small, flexible team with lots of opportunities to shape technology, infrastructure, culture, and ways of working
  • Sites in San Diego, California and Vienna, Austria with people from all over the world
  • Competitive compensation packages, plus the option to participate in the company’s stock options program
  • We value the diversity of perspective and seek to build an inclusive workplace that welcomes people from all different backgrounds. Let’s do good and have some fun!
  • We are a group of people that want to build an amazing sustainable growing business but are always prioritizing kindness to one another and the need to do good globally



The Senior Growth Product Manager position is a full-time position based in Encinitas, California — steps away from the Coast Highway 101 and beautiful Beacons Beach. Hybrid work is possible, but regular office visits are absolutely necessary. Do not hesitate to hit the apply button and we are looking forward to hearing from you!