Key Activities & Accountabilities
• Attending all new jobs allocated by dispatch and Team Managers to include all domestic and
commercial perils
• Identify and follow through on new business opportunities in area
• Ensuring Company and quality procedures are adhered (Simplicity, Health& Safety, Quality
Procedures)
• Carry out moisture surveys and drying techniques as required
• Prepare equipment for use and ensure instruments used are calibrated
• Liaise with customers/loss adjusters/builders/insurance companies/policy holders etc
• Reviewing and making recommendations for new methods and techniques with Team Manager
sharing knowledge and experience
• Ensure van is equipped, clean and serviced according to manufacturer’s guidelines
• Ensure ‘live time’ inputting of reports in line with quality procedures
• Update ‘live jobs’ on a weekly basis
• Ensure own, and others, health and safety and ensure that technicians are fully trained on all
aspects relating to their role
• Maintain a visit log for monitoring of jobs and effective forward bookings
• Organising and supervising subcontractors or additional technicians/agency labourers
• Continue professional development through the Gateway to Success framework achieving a
minimum standard of Proficient as detailed