New Business Development Manager

We are looking for a New Business Development Manager to join our team. In this role, you will be the primary interface between identified client(s) and ITI Group.

Reporting to the Chief Revenue Officer and working with key accounts primarily in the Manufacturing, FMCG, Pharmaceutical and Logistics sector, you will open up new businesses in new accounts, and be responsible for managing key relationships and generating account growth, whilst working closely with the internal sales and proposal team functions.

This role will be suitable for an individual who has the ability to grow the business across North America, with a particular focus on the US market, hire new resources in line with that growth, and ultimately become the North America Sales Director.

Please note: Although this role is remote, priority will be given to candidates based in East Texas.

Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.

You’ll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value.

At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine.

You will:

• Generate new business opportunities and secure wins within newly identified accounts, through various means.
• Lead the full sales cycle from initial engagement through contract execution and deployment.
• Maintain accurate forecasting, activity tracking, and deal progression within CRM.
• Acknowledge the competitive landscape and market trends (Manufacturing, Pharma, Life Sciences, FMCG and Food & Bev preferred but other Industry Experience may be considered), keeping abreast of impactful changes and/or industry drivers.
• Implement and be accountable where applicable for strategies, tactics, and plans for revenue growth of existing ITI client(s).
• Understand and articulate client(s) buying process/cycle.
• Cross-Sell company’s services and or products to identified client(s).
• Build and maintain long lasting mutually beneficial customer relationships.
• Own, deliver, and exceed annual sales targets.
• Coordinate sales activities with the other departments (existing sales, proposals, marketing, and operations as necessary).
• Champion the client(s) needs and requirements within the ITI Group.
• Understand our customers objectives at individual, departmental and corporate levels and adapt our solutions / products to suit within the capability of our offerings.
• Provide mentorship and guidance to junior colleagues, fostering a collaborative and knowledge-sharing environment.

We are looking for:

Experience and Knowledge

• Demonstrable experience in strategic account planning and business development > 5 years.
• Demonstrable experience in new business development.
• Sales / Technology background and mindset with a broad experience of technology, products and platforms including at least three of the following:- MES, PI Historian, Simulation, Operational Technology, Service & Support and Consulting.
• Knowledgeable of the OT/IT landscape and their intersection.
• Proven experience in growing accounts, identifying upsell opportunities, and driving strategic conversations with customers.
• Experienced in working across the Manufacturing sector (Pharma, Life Sciences, FMCG and Food & Bev) preferred but other Industry Experience may be considered).
• Proven experience as a key account manager.
• Experience working within MES / SCADA /IT/OT technology background.
• Experienced CRM user (Dynamics, Salesforce etc).
• Efficient in delivery of high volume, established client enquiries.
• Commercially astute with financial appreciation.
• Large account acquisition experience.
• Experience with enterprise clients
• Degree level educated in a relevant engineering discipline or equivalent Apprenticeship and supporting vocational higher education qualification.

Skills and Abilities

• Independent with the ability to articulate the value/benefit of ITI offerings to key client stakeholders with support from wider ITI team.
• Ability to listen to a client’s business drivers / issues, to recognise the impacts of these and to then propose solutions that can be delivered by ITI to meet these challenges.
• Ability to position solutions / products against competitors and win.
• Ability to articulate the potential solution to the customer by illustrating the quantifiable value and/or business benefit.
• Ability to think literally about a problem to identify alternate solutions.
• Self-motivated and resilient, with a “high-energy, can-do” attitude and an eagerness to tackle challenges and find solutions.
• Strong and well-rehearsed negotiation skills.
• Good presentation skills.
• Able to work to strict deadlines and deliver high quality results.
• Able to multi-task, working on various issues throughout the working day.
• Ability to generate new revenue.

In line with our company values we are looking for someone who,

📈Will 'Deliver' what we promise

🦺Will demand the highest levels of 'Safety and Security'

🏆Will apply 'Technical Mastery'

🧠Is committed to 'Continual Learning'

🤝Can work 'Collaboratively'

💡Will challenge the norm to make a difference through 'Innovation'

As a Great Place to Work® certified organisation with over 50 years of deep technology expertise, you’ll work alongside specialists who solve complex, real-world challenges. You’ll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations.

Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website.

At ITI Group our people are our best asset. We offer a variety of benefits, to attract and retain talent, which include:

• 17 days paid vacation
• Flexible start and finish times, including flexi-Fridays
• Employee Voice Forums
• 401k Retirement Plan
• Health and Wellbeing cover, including dental and vision
• Performance and Career Development

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.

Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.