HR Manager

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are looking for a friendly and approachable HR Manager to join our Human Resources department in Blackpool.

As this is a hybrid role, there will be a requirement to work on site for at least 2 days per week, at our Lancashire, Blackpool site (we could also accommodate someone working from our Manchester site). Travel to other sites would be as and when required, therefore a valid driving licence and access to own transport would be beneficial.



The main focus of the role will be to provide HR/ER support across all levels of the organisation, offering professional advice, guidance, and support to managers and employees, ensuring consistent and legally compliant practices

• CIPD Level 5 qualified or Chartered MCIPD (desirable only)
• Minimum of 5 years’ HR experience
• Proven background as an HR professional working with senior management stakeholders, with demonstrable experience building trusted relationships at this level, ideally within a multi-site and global business
• A HR generalist with hands-on experience covering topics such as employee relations, policy review, business partnering, reward, culture and diversity and inclusion
• A self-starter, able to plan and prioritise your own workload in a fast-paced environment
• Organised, commercially savvy with a data-driven approach
• Knowledge of and experience in the application of UK employment law
• Experience working across different international jurisdictions desirable
• Oversee and manage all employee relations issues in the business, escalating the Director of Site Operations where required.
• Devise and maintain processes and procedures for all ER processes, to be implemented across the business.
• Support the Director of Site Operations with policy writing and maintaining the UK employee handbook
• Support the Director of Site Operations in the development of a HR function outside of the UK
• Provide guidance on all HR processes and policies.
• Ensure all contractual terms are accurate and up to date to minimise risks to the Company.
• Oversee absence management including holidays and sickness reporting
• Oversee the collation and submission of relevant information to Finance department for payroll on a monthly basis, including new starter documents, sickness, unpaid leave, job changes, leavers, etc.
• Deliver training to Line Managers on HR related processes as required.
• Scribe, advise and support Line Managers during formal meetings, where required.
• Mentoring colleagues in the HR department, providing training and guidance.
• Maintain high levels of confidentiality and sensitivity in dealing with all issues especially when handling sensitive situations and information.
• Contribute to the creation of solutions to improve and standardise the HR service by identifying and recommending opportunities for improvement.
• Manage Exit Surveys and arrange Exit interviews where requested.
• Manage the Mental Health Initiative Group within the organisation.
• Administrate and advise on the Private Medical Scheme.
• Manage leavers and all maternity/paternity in the business
• Support with management of Sage and any queries.

As this is a hybrid role, there will be a requirement to work on site for at least 2 days per week, at our Lancashire, Blackpool site. Travel to other sites would be as and when required, therefore a valid driving licence and access to own transport would be beneficial.

• Salary of 35-40k per annum depending on experience
• Health Insurance
• Eye Care Vouchers
• Cycle to work scheme
• Free onsite parking
• 25 days annual leave (increasing in increments to 30 days after 6 years' service)
• Your birthday off work

MAC Clinical Research invites applications from highly motivated candidates, with a desire to fulfil their full potential. You will be working with an organisation that sees you as an investment and is keen for you to achieve your career aspirations.

This role is partially home based and therefore we require you to have a set up at home that allows you to work comfortably. This includes an appropriate desk and chair (excl. IT equipment which we will provide). By proceeding with your application, you are confirming you are able to do this.

Please email [email protected] should you require any special arrangements or reasonable adjustments to be made throughout this selection process. This will enable us to accommodate your request as necessary.