The Good Agency Group Ltd

Senior Account Director - 1 year FTC

  • Full-time
  • Client Service
  • London

Description

The GOOD Agency are looking to hire a Senior Account Director / Junior Business Director for a one year fixed term contract, with the potential to make permanent afterwards.


The right person will be leading the strategic direction within accounts, ensuring campaigns are delivered on time, on brief, and in line with the outlined strategy.

Whilst driving the development and growth of accounts. This person will be managing senior client relationships and ensure client satisfactio and will be responsible for developing, mentor,ing and retain a high-performing team of Account Managers and Account Executives.



Key Responsibilities

Client Services:

  • Ensure the team consistently produces high quality-work, and exceeds client expectations
  • Develop and maintain strong relationships with senior-level clients.
  • Thoroughly understands clients organisational objectives, and drives strategic conversations with confidence.
  • Inspire and motivates clients at all levels, with the agency's work and ethos.
  • Exhibit excellent communication skills to clearly express views and strategic thinking.
  • Maintain high standards in project management in line with Client Service KPIs.
  • Collaborate with and manage internal teams and stakeholders effectively. ·
  • Demonstrate a keen eye for creativity and attention to detail.
  • Manage multiple projects and clients across various disciplines simultaneously.


Business Development:

(New and Existing Clients)

  • Proactively identify and pursue up-sell and cross-sell opportunities.
  • Lead and participate in new business initiatives and pitches.
  • Play an active role in securing new business.


Financial Management:

  • Meet or exceed financial targets.
  • Lead the team in maintaining accurate monthly client forecasts.
  • Ensure projects are managed effectively to meet agreed KPIs for income, profit margins, and utilization.
  • Demonstrate strong commercial awareness and ambition.


Team Management:

  • Lead the team with passion, energy, commitment, and enthusiasm.
  • Manage team resources in line with income and profit forecasts.
  • Serve as a role model, mentor, and coach to the team, ensuring high levels of performance.
  • Promote and facilitate team development and growth.
  • Encourage knowledge sharing within the team and across the agency.

Skills and Experience

Skills:

  • Team management
  • Client leadership
  • Relationship building Communication
  • Teamwork Business development
  • Project management/ time management
  • Problem solving


Exeprience:

  • Integrated (including both on and offline)
  • Account leadership and development
  • Experience in Charity / Fundraising is desirable

Benefits

GOOD People:

  • 25 days holiday allowance per year
  • Office closure between Christmas and New Year, 3 days in total
  • 1 day off for your birthday
  • Enhanced Maternity & Paternity Leave
  • Personal Development - work related & non-work related training
  • Cycle to work & Season tickent loans
  • Employee Ownership - Part ownership of the business
  • Tax Free annual bons
  • Pension Scheme


GOOD Support:

  • Employee Assistance Programme
  • Health Plan - Includes cash back on a range of medical and alternative therapy costs, virtual GP and prescription service
  • 24/7 unlimited counselling support
  • Discount gym and health club memberships
  • Confidential access to Self-Space, mental health counselling X3 per year
  • Mental Health First Aiders
  • Independent Financial Advice Clinics
  • Quiet, private room in office for prayer and breastfeeding


GOOD Giving:

  • 2 days for volunteering and activisit per year
  • Individual fundraising, matching funding up to £100
  • Give as You Earn (GAYE) - matched payroll giving


GOOD Stuff:

  • Breakfast provided on days in office
  • Spud Club lunch on Wednesday
  • Weekly drinks in office
  • GOOD Times & Belonging team organise regular socials, speakers and outings
  • Early finish on last Friday of every month
  • GOOD Egg - a celebration of staff every month
  • Local discounts with Bankside Buzz Card


Salary Range

Pay range and compensation package -

The salary is up to £65,000 depending on experience, plus benefits



GOOD is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.