Lead Diabetes Care Specialist

  • Full-time
  • Operations
  • San Diego or Remote (US)

About 9am.health

Today’s healthcare system fails many of us living with chronic conditions. It is unnecessarily difficult to get medical advice, prescriptions, and labs. With how far technology has come, it’s time to modernize and digitize healthcare.


9am.health is redesigning healthcare for the consumer to be easy, affordable, and kind. We focus on people living with chronic conditions such as diabetes, prediabetes, high blood pressure, and high cholesterol and are creating a unified digital care experience. Our service will be individualized for each patient, incredibly convenient and kind, and offered at affordable prices even without insurance.


The experienced 9am.health founding team worked together previously to build a company that is now used by over 4 million people with diabetes worldwide, has more than 200 employees, and was acquired by Roche in 2017. 9am.health is funded by some of the best Silicon Valley investors like Founders Fund and Define Ventures.


We are looking for people who are not just looking for a job - but a mission - people who want to be part of something special, work for the benefit of our users, and transform healthcare for the be Easy, Affordable and Kind


  • Clinical background: Registered Nurse, Registered Dietitian Nutritionist, Nurse Practitioner or Physician Assistant  
  • Certified Diabetes Care and Education Specialist (CDCES) or Board Certified-Advanced Diabetes Management (BC-ADM)
  • Experience with telehealth or using technology platforms in patient care
  • Thrives in a fast-paced, innovative environment 
  • Strong empathy skills and an expert in patient-centered language and care
  • Leadership experience preferred

The Role

  • Provide comprehensive diabetes care and education for patients through chat, phone and video calls according to internal protocols
  • Lead, educate and support our team of Diabetes Care and Education Specialists 
  • With the Head of Medical Operations and Patient Care Advocacy team, coordinate medical care and education for a large and quickly growing diverse patient population
  • Under guidance from the Head of Medical Operations, build engaging and creative education content that will be shared with patients as used for marketing purposes 

Here's What You Can Expect

  • Being a crucial part of building a meaningful service with the potential to improve the lives of millions of people around the world
  • Joining an exciting environment of a startup with highly experienced founders that have successfully built a business from scratch before
  • Fostering a mindset of constant learning, building and improvement of all parts of the patient experience
  • Sites in San Diego, California and Vienna, Austria with people from all over the world
  • Competitive compensation packages
  • We value the diversity of perspectives and seek to build an inclusive workplace that welcomes people from all different backgrounds. Let’s do good and have some fun! Do not hesitate to hit the apply button and we are looking forward to hearing from you!
  • We are a group of people that want to build an amazing sustainable growing business but are always prioritizing kindness to one another and the need to do good globally