Sales & Key Account Manager

  • Full-time
  • Sales
  • Tallinn

What you'll be doing:

At Ridango, our mission is to power the future of public mobility. Ridango is an intelligent transportation systems provider that provides various software and hardware solutions for public transportation businesses, including account-based ticketing, real-time information, ticket validators, etc.  

The Market Manager for Estonia is a role where you’ll take full commercial ownership of some of our most valued existing customers, be their one point of contact, trusted advisor, and collaborator. Additionally, you will play a key role in helping Ridango grow in the region outside of our current accounts.

  • Developing and maintaining trustful relationships with existing and new clients  
  • Gathering a full understanding of the customers’ situation, unique needs and requirements, and plans for the future 
  • Consulting customers regarding our products and services 
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives; account sales (incl. add-on sales, leads generation, coordination of smaller bids, revenue and profitability overview, invoicing control and support) 
  • Coordinating smaller delivery projects to the customer and ensuring the correct products and services are delivered to customers in a timely manner 
  • Connecting the right resources in Ridango with the customer – being the customer’s one point of contact. Communicating and collaborating with the sales managers, project managers, support, and developers to ensure that key clients’ needs are met. 
  • Supporting the customer with any issues that need extra attention 
  • Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics  

You are welcome to apply if you have:

  • Experience in developing and maintaining great relationships with valued clients 
  • The ability to inspire and consult customers regarding technical IT solutions (great presentation skills)
  • Intrinsic motivation to deliver great results and challenge yourself
  • Experience with negotiating and preparing high-value deals 
  • Great people skills to lead teams without direct authority 
  • The opportunity to travel and visit our customers face to face 
  • Multi-tasking skills and you are motivated by working in high-stakes environments. 
  • Fluency in English in written and oral communication 
  • Fluency in Swedish or another Scandinavian language is a very strong advantage. 

We offer:

  • An opportunity to play a vital part in a highly ambitious growth company; 
  • An opportunity to have a say in the development of high-impact systems combining hardware and software that influence millions of people all over the globe.
  • Flexible work organization and ability to work remotely (terms agreed upon with the team). 
  • Dynamic and challenging work in an international environment. 
  • Opportunity to be a part of shaping a new business function with its processes, tools, and ways of working. 
  • A company culture that empowers people and where each employee's contribution counts and is valued. 
  • Opportunity to grow together with an ambitious and expanding company filled with supportive and positive people. 
  • Competitive compensation package recognizing your skills, accomplishments, and performance. 
  • A modern work environment in an office with free fruits, candies, coffee, tea, etc.  
  • Passion, fun, and power to make public transportation more convenient to use.