Job Purpose
Job Title AREA RETAIL MANAGER (ARM)
Immediate MANAGER REGIONAL MANAGER (RM)
To ensure the implementation of the Company’s policies and procedures in respect of a predetermined region of company owned stations.
Job Title AREA RETAIL MANAGER (ARM)
Immediate MANAGER REGIONAL MANAGER (RM)
To ensure the implementation of the Company’s policies and procedures in respect of a predetermined region of company owned stations.
Financial
Each ARM is responsible for the overall profitability of between 16 and 22 company owned stations with total sums per annum in relevant magnitudes as follows:
Operating costs: between £2.2m and £4.2m
Shop income: between £250k and £700k
Fuel income: between £4.5m and £10.0m
Fuel volume: between 42m and 150m litres
Valeting income: between £120k and £280k
Staff
Each company owned station will be operated by an independent ‘Contract Manager’ who will employ, on average, around eight members of staff.
Other
This is a field-based position, where the ARM operates a given area which may be subject to change. Duties may require nights away from home to carry out area duties and attend meetings.
ARM’s are required to communicate with nominated suppliers and various third parties as and when required.
ARM’s are required to communicate with nominated suppliers and various third parties as and when required.
Operating Environment
Petrol stations operating in a highly competitive ‘price driven’ market dominated by the supermarkets and major oil companies.
Framework & Boundaries
Ensure all Contract Managers have relevant and valid agreements in place.
Ensure all Contract Managers complete all required duties within the stated timescales and submit returns promptly and accurately.
Organisation
To ensure Contract Managers operate within the terms of the Contract Manager Agreement and associated agreements.
Subordinates
To supervise, give guidance and motivate Contract Managers through the use of station reviews and audits to enable them to promote a successful business. To carry out subsequent visits as and when necessary to monitor progress.
Superiors
Have daily contact by phone and email, regular joint area visits and monthly one to one meetings with the Regional Manager. Contact the Regional Manager at any time for advice on any day to day operational and other issues.
Other Contacts
Within the Company:
- Liaise with all relevant head office departments as and when necessary in order to resolve any operational or other issues.
Outside the Company:
- Liaise with MFG’s retail suppliers and partners to develop and establish the joint business plans and deliver brand standards.
- To liaise with fuel suppliers and ensure delivery procedures are adhered to.
- To liaise with Petroleum Officers, Environmental Health Officers, Fairbanks, Licensing and other officials where necessary.
- To visit competitors to keep abreast of their activity.
To operate effectively and efficiently to achieve given objectives within given time deadlines.
To have competent, well trained Contract Managers and staff in all stations paying the appropriate charges.
To have a positive productive relationship with all relevant Contract Managers and station staff.