Job Description
Our Business
Having welcomed clients since 1983, the business has grown organically over the years by putting clients at the core of our proposition. By providing excellent service and outcomes for clients we have achieved significant growth and now look after in excess of £1bn of client assets.
We strive to recruit, develop, and retain individuals who share our vision and values and who want to make a valuable contribution to the continued success of our business. We encourage staff progression which could ultimately include the future opportunity of taking part in equity ownership in the business subject to business need and individual assessment. A key part of the business’s succession planning has been developing ambitious employees who wish to take part in the most fundamental of ways i.e., partnership.
Our office is based in Enderby, Leicestershire and we service high net worth clients across the UK. We look to build long term client relationships based on trust, professionalism, and support which is echoed in our staff approach. This year we were delighted to receive for the third time a “Best Financial Advisor to Work for” award by Professional Advisor, following their review of our company policies and anonymous employee feedback.
We are committed to the highest standards of knowledge and skill as demonstrated by our Chartered Status. Our employees are consistently encouraged and supported to challenge themselves and to develop their qualifications.
Our business has grown on a foundation of excellent service, high standards of advice and a commitment to treating both staff and clients with the utmost respect.
OUR VALUES:
People are at the heart of everything we do, delivering professional excellence by developing, sharing and applying our expertise. All built on a foundation of trust and empowerment to take ownership.
ROLE OVERVIEW:
To be the in-house contact for the client, providing a quality administration service in respect of a portfolio of SSAS and other arrangements serviced by the SSAS team. Maintaining records that meet the requirements of the firm and the regulator. Also providing a technical and administrative support to the Financial Planner.
MAIN TASKS:
- Set up new SSAS in a timely fashion, using a diary system, submit information pack and assist the Suitability Team to aid preparation of associated Suitability Reports
- Undertake takeovers of existing SSAS from other Trustees/ Practitioners
- Effect transfers into SSAS and action property purchases/ sales with appropriate training and support
- Prepare reports and valuations for client meetings
- Calculate maximum borrowing and retirement and death benefits
- Calculate maximum loan backs and understand HMRC requirements in this area
- Process retirement benefit applications
- Provide technical and administrative support to Financial Planners
- Carry out other routine administration tasks identified below and deal with client queries within field of expertise/ range of authorisation
Day to Day Portfolio Management
- Maintain accurate records, processing changes: using software available (Omni, Virtual Cabinet, Intelliflo, Excel)
- Maintain a diary confirming the date of any drawdown anniversaries, rent reviews, lease expiry etc
- Daily reconciliation of bank accounts
- Banking of cheques into the SSAS bank account and requesting payments: cheque/bank transfers
- Prepare for client meetings Annual Review Packs, including Accounts Reconciliation & Annual Statements
- Issue Client Meeting Notes and undertake action points
- Invoice clients in accordance with Client Agreements
- Maintain client contact over telephone, email, face to face
- Liaise with financial planners and paraplanners
- Maintain accountant contact (where applicable) over telephone, email, face to face
- Reviewing documents and arranging for trustee’s signature
- Produce bespoke Deeds and documents
- Carry out other routine administration tasks and deal with client queries within field of expertise/range of authorisation
- The administration of some FURBS/EFRBS may be allocated to the Account Executive in addition to SSASs
- Complete HMRC returns on online or in paper within relevant timeframes
Property Transactions
- Oversee and provide guidance in respect of property/land purchase/sales and property development, including arranging Leases and Renewal Leases.
- Liaise with solicitors, valuers, property managers
- Undertake Property funding calculation
- Undertake borrowing calculations and preparing Borrowing Agreements/Arranging Bank Borrowing/ Review of Bank Facility letter and Legal charge documentation
- Review of legal documents, e.g., Contract, TR1. Review of property conveyancing documents: Report on Title and accompanying Search results
- Supporting the Property Manager with queries in relation to rental income, understand what property related invoices can be paid by a SSAS. Arranging payment of property invoices.
- Providing VAT Information to accountants/relevant parties for the completion of VAT Return
Payment of Benefits
- Process retirement claims – obtain comparative figures, process retirees’ pensions on the open market to provide the best benefits and submit information pack and assist the Suitability Team to aid preparation of associated Suitability Reports
- Provide BCE illustrations and statements and other required confirmation to client
- Undertake reporting to Compliance team
- Obtain plan valuations for the purposes of income drawdown calculations
- Monitor bank accounts, in particular with the payment of pensions
- Process claims arising from death and illness, including the calculation of final remuneration and benefits payable. Submit information pack to the Boolers Death Benefit Committee and assist the Suitability Team to aid preparation of associated Suitability Reports following confirmation of Beneficiary.
CALCULATIONS
- Calculate maximum contributions allowable
- Calculate maximum borrowing
- Calculate maximum loan backs
- Calculate retirement benefits: tax free cash, and maximum income withdrawals
- Calculate death benefits
- Perform sundry other calculations
LIAISON, COMMUNICATIONS & RECORD KEEPING:
Provide information to accountants where necessary (VAT information/contribution info.)
Assist other Account Executives with the preparation of reports both prior and post meetings
Provide information to Paraplanners to prepare Suitability Report
Provide information to Death Benefit Committee following Death of SSAS member
Maintain computer records of all activities undertaken
RELATIONSHIP WITH OTHER JOBS:
Working with the Financial Planners, as referred to above, paraplanners, and SSAS team leader
Working on joint projects or tasks with other members of the Department, Pensions Team, or Investment Team
Some training and supervision will be conducted by the Compliance Manager.