Operations Coordinator

Tyrrell Building Technologies Group is a rapidly expanding organisation with a focus on smart buildings achieved by utilising innovative technologies and solutions.

We achieve our aims and target our growth and expansion plans through strategic business units in the group, including a full turnkey engineering business, product distribution, hardware and software research and development and SAAS analytics reporting and estate portfolio management platform business. We have ambitious regional expansion and financial growth plans.

TBT are based in a friendly office in Leigh, Lancashire but our team has grown into global customer locations, and we intend for this to continue as we set ambitious growth targets for the group. 

The Operations Coordinator is a central support role within our business, ensuring that maintenance work, engineering resource and small-scale projects run smoothly from start to finish.

You’ll be the person keeping track of maintenance contracts, scheduling visits, preparing safety documentation and helping the team stay organised and on time. This is a role where attention to detail and good communication make a real difference – helping our engineers arrive prepared, our customers stay informed and our projects stay on track.

• Keep accurate records of all maintenance agreements, tracking renewal dates and making sure these are followed up on.
• Be the first point of contact for existing customers, responding to queries, confirming appoints and keeping them up to date.
• Coordinate with clients and engineers to arrange maintenance visits. Confirming all details including site access, timings, contact persons.
• Prepare Risk Assessments and Method Statements for each project or maintenance visit using established templates and the support of the Project Managers, ensuring that safety and compliance requirements are met.
• Supporting on small-scale projects such our IoT or analytics projects by creating simple timelines, allocating resource and monitoring progress.
• Maintain up-to-date service logs, project trackers, and other records to support smooth operations.
• Liaise with suppliers and contractors to confirm work schedules, collect required paperwork and check progress.
• Provide ad-hoc assistance to the operations team, including preparing reports, updating documents and helping improve internal processes. 

• Experience preparing RAMS or similar safety documentation.
• Strong organisational skills with ability to keep track of multiple schedules and deadlines.
• Good communication skills, comfortable working verbally over the phone or on email with both internal team members and customers or contractors.
• Experience in scheduling, planning, administration or coordination roles. 

Location: Head Office in Leigh, Lancashire

Reporting: Engineering Manager for Tyrrell Systems

Core Hours: 25 hours per week, Monday - Friday 09:30am - 14:30pm

Salary: £16,000 per annum (FTE £24,000 per annum)

Pension: 3% Company contribution after 3 months of employment

Holiday Allowance: 25 days per year from 1st Jan - 31st Dec (pro-rata for part-time)