Diary Management: Manage the CEO's complex and ever-changing diary across multiple companies, including scheduling meetings, travel arrangements, and appointments, ensuring efficient use of their time. Anticipate potential conflicts and proactively resolve scheduling issues and communicate these to senior stakeholders.
Travel Arrangements: Coordinate extensive business travel arrangements, including transport and accommodation. Develop detailed itineraries and manage any unexpected changes.
Communication: Enable consistent, high quality and effective communication from the CEO Office, coordinating with the Chief of Staff to ensure external and internal requests are promptly qualified and managed, as well as delivering high personalised and professional follow ups after meetings and events.
Personal Administration: Provide comprehensive administrative support for the CEO’s personal affairs, including managing personal appointments, handling household bills and correspondence, and running errands as required.
Catering: To provide refreshments/arrange catering, etc for the CEO and Chief of Staff where required and for wider SLT members during meetings and events.
Document Preparation: Prepare and edit presentations, reports, letters and other documents, ensuring accuracy and attention to detail. Manage confidential information with complete confidentiality and discretion.
Office Administration: Manage general office administration for the London office, such as welcoming guests, setting up and coordinating meeting room bookings, managing incoming and outgoing mail, ordering office supplies, and coordinating with other administrative staff to ensure H&S requirements and all other office needs are met.
Event Planning: To be a key stakeholder in the the planning and coordination of corporate and team events and meetings, in both the London office and Alderley Park including logistics, preparation, catering, and attendee management.
Proactive Support: Anticipate the CEO’s needs and proactively provide support, ensuring they are well-prepared for all meetings and engagements.
Group Services Support: To provide support to both the HR team and other Exec Assistants within the Group as and when required. This would include supporting recruitment logistics, onboarding and HR administrative tasks in relation to the London office and supporting other events and tasks at a wider Group level on occasion.