Office Support

  • Full-time
  • East Grinstead

Schedule: Monday to Friday from 09:00 am to 05:30 pm


We are currently looking to recruit a personable and professional office administrator to join our Head Office team in East Grinstead.


This is an excellent opportunity to join a growing business and requires a self-motivated and enthusiastic candidate to liaise effectively with the general public and the CNM team.


The suitable candidate will be integral to the smooth day-to-day running of the business and the company's continued success.


Duties will include:

  • Answering incoming calls for the sales department and general business, directing as appropriate, and taking accurate messages.
  • Showing excellent telephone manners at all times, with the ability to speak and type simultaneously.
  • Discussing basic details of our courses with new callers.
  • Updating contact details on our internal database quickly and accurately.
  • Sending out information packs to new enquirers.
  • Managing all incoming enquiry emails and forwarding them to the relevant team member immediately. 
  • Updating company diaries and event listings as necessary.
  • Meeting and greeting all Head Office visitors. 
  • Taking responsibility for all administrative work, including printing and scanning.
  • Managing all incoming and outgoing mail.
  • Other ad hoc duties as required.


Essential Requirements:

  • Excellent customer service skills both on the phone and face-to-face.
  • Ability to work in a telephone-based role with good administrative skills.
  • Strong time management skills and ability to multitask.
  • An interest in natural health is highly desirable


  • A negotiable salary between £20K - £23K per year, depending on skills and experience.
  • Free short courses.
  • Store discount card.
  • Bike to work scheme.
  • Two company parties per year
  • Increasing holiday with the length of service (max 26 days + 8 bank holidays).

About CNM

The College of Naturopathic Medicine (CNM), educates students on Natural Therapies such as Naturopathic Nutrition, Naturopathy, Herbal Medicine, Acupuncture, Homeopathy and Health Coach. CNM is the number one college for Natural Therapies in the UK and Ireland.