Partnership Success Manager

What it is

We are excited to bring on someone to stand up and nurture our newest partnerships. The Partnership Success Manager will drive business growth, client satisfaction, and operational excellence through our PBM and non-health plan partners. This position reports to our VP of Sales. Our preference is for the Partnership Success Manager to be based in our Encinitas, CA office, which is only a block from the beach!

What you’ll do

• Develop collaborative relationships with our PBM and non-Health Plan partners, owning the strategic relationships for 9amHealth
• Drive revenue from the relationship by continuously exploring strategies to maximize partnerships
• Analyze and report on partner performance, forecast for strategic changes and report on key metrics to drive partner engagement and revenue growth
• Help build and manage new processes and dashboards for driving partner success
• Develop relationships with the relevant partner teams (sales, marketing, customer success, etc) and deliver on partnership requests
• Collaborate with the 9amHealth marketing team to develop partner-focused collateral, including case studies, white papers, and presentations
• Proactively identify opportunities to refine sales processes with internal and external teams

What you’ll need

• Minimum Qualifications
• Minimum 5 years of Partnership or Account Management experience, with some background in healthcare 
• Highly motivated to drive growth/commercial success
• Ability to manage and prioritize multiple work streams
• Thoughtful, collaborative approach with key stakeholders
• Some client travel is required for kickoff, implementation, and partner business review meetings as well as industry conferences
• Preferred Qualifications
• Experience working with pharmacy benefit managers (PBMs) and other partners
• Enjoys building things and working in a fast-paced environment
• Located in Encinitas, or a commutable distance

What you can expect at 9amHealth

At 9amHealth, you'll join the exciting environment of a startup with the stability of highly experienced founders that have successfully built a business from scratch. We foster a collaborative learning mindset and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture.

Our team members are spread across the globe, with physical sites in Encinitas, California, and Vienna, Austria, but we value your culture regardless of where you work.

We offer competitive benefits, including options for health, vision, and dental plans and a generous time off policy. Our total compensation range for this position is $100k-150k, depending on location and experience. Our working model is flexible. Employees located outside of the San Diego area work from home, and our local employees work from the office. Regardless, we appreciate team members willing to travel to the office, as needed.

Our commitment to diversity and inclusion 

Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign-born residents.