FINXFLO is looking for a hands on SINGAPOREAN Social Media Community Manager to support our growth!
FINXFLO is a regulated crypto brokerage designed to help traders access the best prices with an unparalleled level of transparency and efficiency.
We are looking for a passionate and hands on Social Media Community Manager to build the brand’s online presence and foster stronger relationships between the brand and the public.
In short, what you will be doing
- Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, Twitter, Telegram etc.
- Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
- Work with the marketing, creative, and customer experience team to create high quality, engaging, relevant, and timely content
- Manage the social media editorial calendar along side key stakeholders and ensure the content is published by the stipulated deadlines
- Foster and strengthen new relationships with key influencers within the community
- Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
- Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
- Keep up to date to the latest social media trends and emerging social media platforms in the industry