Main Responsibilities
- Lead technical analysis and technical solution designs for integration solutions with the Fenergo Platform.
- Develop and maintain deep working product and technical knowledge of the Fenergo Platform – you will need to become both a functional and technical expert.
- Elicit and document client requirements, understanding the required business outcomes.
- Lead the configuration and evaluation of various SaaS platform options in line with business requirements.
- Document use-case scenarios to ensure that technical solutions are resilient (negative testing, edge-cases, etc.)
- Manage the documentation review and approval process with the client.
- Perform investigations (spikes) to meet requirements and complete gap analysis using configuration, integrations and document the options, outcomes, and recommendations.
- Deliver technical product and solution demonstrations, and presentations to new and existing clients.
- Manage stakeholder expectations and scope control.
- Participate in the change management process as per the project you are working on.
- Support the analysis and resolution of configuration issues based on the client’s design and requirements.
- Review and recommend changes to existing configuration processes based on changing business needs, while anticipating the impacts to other areas of the solution configuration and integrations.