Training centre (ATO) Coordinator

  • Full-time
  • ATO
  • Riga, Latvia

ABOUT US

This is your opportunity to become a part of a fast-growing airline that is expanding its business ventures in the charter, ACMI, and Cargo business. We are an EU-based Airline Company with headquarters in Riga (Latvia), Tallinn (Estonia), and Lija (Malta).


SmartLynx Airlines specializes in full-service ACMI aircraft lease services and is an acknowledged ACMI, cargo, and charter provider in the EU on Airbus A320, A321, and A330 aircraft. 


From year to year we are growing - in fleet size, block hours, team members, and a number of awards.

SmartLynx Airlines is a proud owner of the 2019 Best Employer in Latvia in the Transportation Sector award.


We are looking for new colleagues from all over the world. We offer a highly attractive relocation package to one of our headquarters or alternatively working from anywhere in the world with occasional travel to visit your Team in one of our headquarters. 


WHAT WILL YOU DO

  • You will communicate with potential ATO students on a daily basis (not related to sales) while delivering a good service experience through professional customer service engagement;
  • You will ensure all the necessary documentation is received (reviewing documents and transferring those to other departments);
  • Perform analysis of SmartLynx Airlines ATO processes and preparation of recommendations for process updates;
  • Actively participate in analyzing ATO market and project costs;
  • Market company training opportunities and provide information on benefits to encourage participation;
  • Arrange and liaise with internal and external trainees for training courses;
  • Provide support in internal and external audits and management review;
  • Handle clients through calls, direct mail, email, and networking events.



LET'S TALK ABOUT YOU

  • You have excellent time management skills, strong planning, and organizing skills;
  • Good English language skills (both verbal and written);
  • You are patient, attentive, optimistic, and customer orientated;
  • You are proficient with Microsoft Office;
  • Excellent decision-making and problem-solving skills;
  • Experience working in a fast-paced, results-oriented, data-driven environment will be considered as an advantage.

BENEFITS

  • Opportunity to work with aviation experts;
  • Advantage of working in developing, international aviation company with friendly, modern and comfortable work atmosphere;
  • Fully paid lunch in the office during lunch hours;
  • Advanced health insurance;
  • Travel for great prices on SmartLynx Airlines charter flights for you and your family;
  • Corporate & Social events;
  • Professional and personal development opportunities while working in a fast-developing multicultural environment.