IT Application Analyst

We are a strong and rapidly growing industry-leading airline looking to expand and welcome new colleagues from all over the world.

Kickstart your career in aviation with ease: most of our positions don't require previous aviation experience. The mentoring and training are on us, and the enthusiasm and passion for aviation are on you!

Join our growing company of more than 530 office employees and 1500 crew members and become a part of a dynamic, diverse & reputable team providing splendid ACMI, charter, and cargo services for top-tier clients worldwide.

Explore our open positions, and don't hesitate to apply - we are excited to have you on the team. Let's reach for the stars together!

To find out more about the company, visit our webpage-https://www.smartlynx.aero/en/careers

Your daily tasks will include:

• Lead Information System implementation projects.
• Analyse and support Information Systems on the application level by conducting regular checks;
• Perform configuration and parametrization of software applications;
• Troubleshoot software application issues and identify modifications needed in existing applications to meet business and user requirements;
• Provide instructions, training, and assistance to business users in the effective use of software applications and information technology;
• Liaise with software suppliers to fulfill the requirements of the organization;
• Facilitate application release planning, including release note management and coordination between vendor, IT, and business team
• Assist with system UAT (User Acceptance Test) testing processes;
• Maintain end-user documentation for applications and relevant documentation for the IT team including diagramming data flows;
• Assist end-users with reports, and ad-hoc reports from the application;
• Monitor application for compliance with IT standards and policies;
• Manage communication with support teams in both vendor and IT service desks;
• Update job knowledge by participating in educational opportunities, end-user group meetings, etc.

We expect you to have IT experience in the field of application configuration and 1-3 years of work experience in Information Technology or related.

Your key skills and competencies should be:

• Good presentation skills;
• Sound communication and business writing skills;
• Analytical skills;
• Practical training skills in Business Support Systems.

Key qualities and attributes should be:

• Ability to work independently with minimal supervision and guidance;
• Good coaching and persuasion skills;
• Ability to listen and understand areas of strength and weakness;
• You should be initiative, proactive, and supportive.

*Please note that background checks will be conducted on all applicants and restrictions that can suspend the process of employment in accordance with the Law on Aviation Article 57.1. will be additionally evaluated.

By applying to this job advertisement, the applicant takes full responsibility for declaring truthful information. In case, if information submitted will be discovered false or the Background Check result will return negative, participation in the recruitment process will be terminated.

• Opportunity to work together with global aviation experts;
• International, friendly, modern, and comfortable work environment;
• Fully paid lunch and healthy snacks in the office;
• Advanced health insurance after probation period;
• Paid day off on your birthday;
• For professional and personal development opportunities, join our Talent Academy, Leaders Club, or other development incentives;
• Corporate and social events.