Ruptela

Recurring Revenue Manager

  • Full-time
  • Sales&Ops
  • Lithuania

DESCRIPTION

Ruptela is a Vilnius-based manufacturer of GPS tracking and fleet telematics hardware, serving fleets worldwide exclusively through a network of B2B channel partners – integrators, resellers and service providers (SPs).


Every device we ship creates a recurring revenue opportunity: a SIM that needs to stay connected and a software object that should be active on our platform. We are looking for a Recurring Revenue Manager who will own this revenue stream end to end – making sure our SIM base is well managed and profitable, and that the number of active software objects across our service providers grows month after month.

This is a commercial role with a strong operational backbone. You will work directly with SPs to grow their subscription base, and internally with Sales, Finance, Support and Software team to keep the recurring revenue engine accurate, efficient and growing.

RESPONSIBILITIES

  • Own the growth of active SW objects across the SP network through new activations, upgrades and retention.
  • Analyse each SP’s installed base, find inactive devices and run activation and migration initiatives.
  • Drive upsell, partner campaigns and retention actions to grow recurring revenue and reduce churn.
  • Act as the single point of contact for SP software development and integration requests.
  • Qualify and track requests in the CRM, prioritise them by commercial impact and work with the SW team (Linqo) from scoping to rollout.
  • Manage the full SIM lifecycle and relationships with connectivity providers, including contracts, pricing and SLAs.
  • Optimise connectivity costs and margins, and ensure accurate SIM billing together with Finance.
  • Act as the business owner of Ruptela’s new SIM management platform: administer it, onboard and train SPs, and drive self-service adoption.
  • Own recurring revenue KPIs (MRR/ARR, active SIMs and SW objects, ARPU, churn, connectivity margin) and prepare monthly reports and forecasts.
  • Improve processes and tools so that recurring revenue data is reliable, and serve as the main internal contact on subscriptions and connectivity.

REQUIREMENTS

  • 3+ years in account management, customer success, subscription / recurring revenue management, or partner management – ideally in telematics, IoT, telecom or SaaS.
  • Understanding of SIM / M2M connectivity (data plans, APN, roaming, MNO relationships) or a strong ability to learn it fast.
  • Commercial mindset: you see an inactive device as a revenue opportunity and know how to turn it into one.
  • Strong analytical skills; confident with Excel / Google Sheets and working with large data sets; BI tools are a plus.
  • Experience working with B2B partners or channels; able to influence without direct authority.
  • Structured, detail-oriented and process-driven – billing accuracy matters.
  • Fluent English; other European languages are an advantage.


Nice to have

  • Experience with fleet management platforms or SaaS subscription billing.
  • Experience with CRM systems and connectivity management platforms.
  • Knowledge of the European telematics market and regulatory landscape.


COMPANY OFFERS

  • A key role with direct impact on the company's most predictable revenue stream.
  • International environment, hybrid work, and professional development opportunities.
  • High level of ownership, autonomy, and the opportunity to influence business decisions.
  • Additional health insurance and a comprehensive benefits package.


The salary range for this position is from 2300 (gross) per month. As Ruptela is an equal-opportunity workplace, the precise salary offered to the right candidate will be based on one’s qualifications, competencies, and professional experiences.