Privacy policy
Privacy Notice
Serve and Protect Credit Union is committed to protecting the privacy of its members and personnel.
How we use your personal information
Serve and Protect Credit Union will process your information to assess your suitability for a role you have applied for and help us develop and improve our recruitment process.
Application information
We ask you for your personal details including name and contact details. We also ask you about your previous education and employment history as well as referees and answers to question relevant to the role. Our HR and Senior Leadership Teams will have access to this information.
Lawful basis for processing
The following lawful bases are relied upon for the processing of your personal data:
- To perform a contract or to take steps at your request, before entering a contract (Article 6(1)(b)
- To fulfil a legal obligation (Article 6(1)(c)
- To carry out obligations and fulfil legal obligations as an employer (Article 9(c)
- With your consent (Article 9(a)
Collecting and using your personal data
If you use one of our application systems, your details will be collected by our data processors (Indeed, Sage HR) on our behalf.
We do not share any of the information you provide with any third parties for marketing purposes.
We use your contact details to contact you about your application. We use the other information provided to assess your suitability for the role or roles applied for.
Where we send your information
While countries in the European Economic Area (EEA) ensure rigorous data protection laws, there are parts of the world that may not be quite so rigorous and do not provide the same quality of legal protection and rights when it comes to your personal information.
Serve and Protect Credit Union does not directly send any information to any country outside of the EEA, however any part receiving personal data may also process, transfer and share it for the purposes set out above and in limited circumstances this may involve sending your information to countries where data protection laws do not provide the same level of data protection as the UK.
Offer of employment
If we make you an offer of employment we will carry out pre-employment checks. We are required to confirm the identify of our staff and their right to work in the UK and seek assurance as to their trustworthiness, integrity and reliability. You will then have to provide:
· proof of your identity – we will take and retain copies
· a criminal records declaration to declare any unspent convictions
· information about any reasonable adjustments you may require under the Equality Act 2010.
We will contact you to complete a Basic Criminal Record check via the Disclosure and Barring Service, which will verify your declaration of unspent convictions.
We will contact the referees you have provided to obtain reference.
We will conduct a soft credit check to review your credit reference file as part of assessing your suitability for the role. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail here: https://www.transunion.co.uk/crain
Retaining your information
We will retain information collected as part of applying for a job with the Credit Union for:
· 1 year where your application is unsuccessful
· 6 years after your employment ceases if your application is successful
Your Rights
Your rights under data protection law are:
a) The right to be informed
b) The right to access
c) The right of rectification
d) The right to erasure
e) The right to restrict processing
f) The right to data portability
g) The right to object to data processing
h) Rights related to automated decision-making and profiling
i) The right to withdraw consent
j) The right to complaint to the Information Commissioner’s Office
Your rights explained
Right to be informed
You have the right to be informed about how we process your personal information.
Right to access
You have the right to access your personal data and details of the purposes of processing, the categories of personal data concerned, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you with a copy of your personal data. You can access your personal data by visiting [URL] when logged in to our website.
Right to rectification
You have the right to have any inaccurate personal data about you corrected, and, taking into account the purposes of the processing, to have any incomplete data about you completed.
Right to erasure
In some circumstances you have the right to the erasure of your personal data without any undue delay. Those circumstances include:
· The personal data is no longer needed for the purpose it was originally processed
· You withdraw consent you previously provided to process the information
· You object to the processing under certain rules of data protection law
· The processing is for marketing purposes
· The personal data was unlawfully processed
However, you may not erase this data where we need it to meet a legal obligation or where it is necessary for the establishment, exercise or defence of legal claims.
The right to restrict processing
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
· You contest the accuracy of the personal data
· Processing is unlawful but you oppose its erasure
· We no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims
· You have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data.
We will otherwise only process it:
· With your consent
· For the establishment, exercise or defence of legal claims
· For the protection of the rights of another natural or legal person
The right to object to processing
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing of that data is necessary for the purposes of the legitimate interests pursued by us or a third party.
If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you wish to make such an objection, we will cease to process your data for this purpose.
The right to data portability
To the extent that the legal basis of our processing of your personal data is:
a) Consent or
b) That the processing is necessary for the performance of our contract with you
You have the right to receive your personal data from us in a commonly used and machine-readable format or instruct us to send the data to another organisation. This right does not apply where it would adversely affect the rights and freedoms of others.
Rights related to automated processing
The Credit Union does not currently automate any decisions in relation to job applications. If this changes in the future, we will update this notice and write to you to let you know.
The right to complain to the Information Commissioner’s Office
If you consider that our processing of your personal information infringes on data protection laws, you have a legal right to lodge a complaint with the Information Commissioner’s Office which is responsible for data protection law in the UK. You can contact them using the following details:
0300 123 1113
The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF
Contact us about your rights
For more information about how your rights apply to your membership of Serve and Protect Credit Union or to make a request under your rights you can contact us at [email protected] or phone us at 0121 700 1222. We will respond to your request within one month or provide an explanation of the reason for our delay.
Contact Details of Serve and Protect Credit Union
Name: Police Credit Union Limited (trading as Serve and Protect Credit Union)
Address: Guardian’s House, 211 Coventry Road, Birmingham, B26 3EA
Phone: 0121 700 1222
Email: [email protected]