Reporting and Operational Risk Monitoring Team Leader

Kredo Finance is a Financial Institution providing a scope of financial services, including payday and consumer loans operating in emerging markets. Based on proven experience in the industry and head office in Tirana the company offers consumer finance and microfinance services to private individuals with the most convenient borrowing process for the customer. Our team consists of financial, IT, and customer care professionals who are experts in their field. We are inviting ambitious professionals to apply for the position of Reporting and Operational Risk Monitoring Team Leader.

Review, monitor and update organization Risk Management Framework to ensure 360˚ review of business products and processes and compliance with regulation, group through best market practices, supports the organization with periodic program performance reports based on data collection, analysis of project activities, development of quantitative and qualitative indicators, including communications, presentations, and analytical support activities. 

1.     Collect, analyze, and report information on operational risk, and assist the lines of business by reviewing and maintaining key risk measurements system;

2.     Assist line managers in maintaining risk and control self-assessments (RCSAs) by reviewing reports, providing analysis, and reviewing assessments for accuracy;

3.     Recommend risk mitigating controls and follow up on the implementation of planned control improvements;

4.     Provide in depth data-based performance analysis and respective recommendations for improvement in all areas of business prioritized as per risk factors;

5.     Monitor operational loss events and internal/external exam findings, work with line managers to identify root causes and develop action plans, and follow up on the implementation of action plans;

6.     Organize and follows up Risk Management Committee meetings and decision making;

7.     Responsible for developing company Dashboard Reporting, a firm based as well as department level reporting, containing key project performance indicators (KPI) results.

8.     Analyze the Key Performance Indicator data; present them in writing and in concise manner through narrative in program performance report.

9.     Compiles company periodical reporting as required for Management, Investors and Regulators

10. Establish reporting necessary to monitor various business activities, data trends, key indicators, and other tools to diagnose the ‘health’ of company’s business progress

11. Work in partnership with product teams to resolve issues and improve overall processes;

12. Perform daily and monthly calculation, reconciliation, control, and outlier reporting of performance for defined industry and performance benchmarks;

Kredo Finance has established an appropriate credit risk environment, operating under a sound credit-granting process, maintaining an appropriate credit administration, measurement and monitoring process and ensuring adequate controls over risks. Company’s full Dashboard reporting and analytical monitoring of department’s progress and key indicators is established and maintained as per highest standards.

√ Within first 5 weeks of employment become well acquainted with:

-          Company’s operational risk management framework

-          Regulatory and internal reporting

-          Company’s Objective Key Results

-          Company’s lending and collection processes

-          Company’s reporting framework (internal and external)

√ Within first 12 weeks of employment provides:

-          Propose high standard structure and design for Dashboard reporting and analytical monitoring of department’s progress and key indicators

-          Industry and each unit performance benchmark

-          Company’s lending and collection processes

-          Know-how and navigation ability of internal reporting system

√ Excellent analytical skills

√ Strong MS Excel and Access skills

√ Demonstrated ability to learn and understand various computer systems

√ Excellent command of written and spoken English

√ Team-player with excellent initiative and self-motivation

√ Great organizational and problem-solving skills

√ Ability to accept and follow direction; manage and coordinate multiple assignments simultaneously in a fast-paced & deadline-driven environment

√ Ability to work under pressure

√ Willingness to accepting ownership and accountability of the process

√ Ability to quickly learn complex business process and terminology.

√ Degree in relevant field

√ Ability to write concisely and narrate development story based on numbers and figures

√ Minimum of three years of progressively responsible professional experience in the monitoring & evaluation and/or projects reporting

√ Experience in banking or microfinance industry is desired but not mandatory.

√ An exciting job within a quickly growing, innovative financial technology company.

√ Highly qualified, experienced, and friendly team of colleagues.

√ Modern working environment and great technical support.