Product Marketing Executive

Full-time, permanent

Up to £28,000 per annum and home working allowance

Based: Home working and office

We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands.

As Product Marketing Executive you will report into the Product Marketing Lead and join the wider marketing team. We work as an extension of our brand partners’ Marketing teams to deliver fully branded marketing and a seamless customer journeys. These partners include RAC, Virgin Money, Sainsbury’s Bank and Asda Money. The team works together to create seamless, market-leading customer journeys to drive conversion and increase customer satisfaction.  You will be an integral part of building our products, deciding what they look like for our customers and how they launch to market.

You will be working with the Product Marketing Lead to constantly review our product offering to find new ways of better serving our customers’ needs and the changing ways in which customers shop online.

The needs of the customer are at the core of everything we do. As Product Marketing Executive you will support the Product Marketing Lead, acting as the bridge between the customer and Hood Group. You will play a significant role in shaping to the way our products look and feel. As such, market research is a key part of this role; being aware of what is out there, what our competitors are doing and any potential opportunities is key to being successful in the role. 

What will I do in the role? 

• Create and maintain key customer communications. This will include writing copy, branding comms in line with guidelines and maintaining version control with a clear view of all live comms
• Work with the Product Marketing Lead to continuously improve the customer experience before, during and after purchase
• Work with the wider marketing team to identify and implement relevant marketing opportunities
• Conduct market research to ensure we continue to be at the forefront with our activity and products. You will use your findings to provide recommendations for new products or product changes
• Support the Product Marketing Lead and work collaboratively with the Product team to create products that are best suited to the target audience
• Support the Product Marketing Lead and wider Marketing team in developing messaging to market our products

What do I need?

• Excellent organisation and a keen eye for detail
• Strong communications skills both written and verbal, including grammatical skills
• A desire to be part of a strong marketing team and become a key team player
• Proven experience in Product Marketing or Marketing experience
• Have an analytical mind – looking at data and using research is the driver behind our decisions
• Able to work to deadlines
• A people person – you will be working with internal and external partners so forming excellent working relationships is key
• Basic Adobe suite skills, in particular InDesign/Photoshop - beneficial
• A bachelors degree in Marketing or English or equivalent - beneficial

Why work for us?

To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;

• “The best job ever!“ feeling
• Various high street discounts – including discounted local theatres tickets, Merlin attractions
• We are offering 31 days annual leave (including bank holidays)
• Employee Assistance Program
• Health & Wellbeing Program
• Incentive of £250 on Refer a friend scheme
• Learning & Development assistance Program
• Private Medical Health Care
• Private Health Insurance
• Eye Care Vouchers
• Pension Scheme

And there’s more benefits…….

We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street. This is a key part of our hybrid model, having a space where people can work together collaboratively and catch up in person. Whether that’s coming in for training, meetings, workshops or simply coming in to work! We offer home working for all staff, whether regularly or occasionally, allowing flexibility and a good work life balance around other commitments and family life.

We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.