General Manager

  • Salaried Employees
  • Manchester

WE ARE MOLLIE'S

A Motel and Diner concept like no other. A hotel innovatively designed by Soho House with a contemporary stance on a 1950s classic American diner. Mollie’s promises guests a relaxed, homely experience whilst maintaining a sense of luxury and elegance. “Lovable, affordable and arguably long-overdue”, Mollie’s was hailed as radically redefining the British roadside experience when it won the Best Innovator in the GQ Food & Drink Awards last year.

Following the success of its first sites in Oxfordshire and Bristol, Mollie’s has been working hard behind the scenes developing the next generation of its rapidly expanding pipeline and is now looking for new team members looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

Mollies is now heading for Manchester’s Granada studios – a famous landmark, currently being reinvented as part of a new cultural destination. The iconic 1950s television studios (where both the Beatles and Sex Pistols made their first TV appearances) will be home for Mollie’s Manchester in partnership with a new Soho House from 2023.

 

This role is due to start August 2022 

OUR PEOPLE

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.


REQUIREMENTS

At Mollie’s, Our General Managers are outstanding leaders who must be customer obsessed, warm, welcoming and quality serviced focus individuals who are passionate about exceeding guest expectations and empowering their teams. They need to be personable, have an acute attention to details and possess the commercial acumen to manage their teams in line with operational standards and procedures. The role requires inspirational leadership to manage, train and develop a team, ensuring the site meets and exceeds the needs of its guests and cultivates a motivated, positive and team orientated culture.

 

You will ensure that the Mollie’s high standards, guests policies and operational procedures are always followed. You will implement new processes and initiatives and present opportunities and recommendations to better service delivery and the customer experience. We are looking for candidates who are friendly, charismatic, well organised, passionate about the industry and have experience in a similar role, specialising in the leadership of rooms management, front office, housekeeping and maintenance departments. You must have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business. A degree in Hotel/Hospitality would be advantageous but not essential.

 

Strategic Planning Skills: GM’s must ensure the development and implementation of a clear strategic plan for an organisation or business unit

 

Financial planning skills: GM’s are responsible for looking at the future of the business and making key investments and investment recommendations

 

Interpersonal skills: GM’s must be able to support the development of a healthy internal culture that retains key employees and encourages their professional development

 

Leadership skills: GM’s are responsible for leading entire business units or divisions of the organisation

 

BENEFITS

·      Perkbox discounts (high street discounts)

·      30 days annual leave (Inc BH)

·      30% Bonus scheme

·      Health and Dental Insurance

·      Heavily discounted food and accommodation across the brand

·      Discounts on cowshed and GHD products

·      Refer a friend bonus scheme

·      Commitment to develop and support you with your career at Mollie’s

·      Complimentary food on shift