SIPP Account Executive

Our Business

Established in 1983, Boolers has grown organically by placing clients at the centre of our business. We now look after more than £1.1bn of client assets and provide advice and support to high-net-worth clients across the UK from our office in Enderby, Leicestershire.

Our success is built on excellent service, high standards of advice, and long-term relationships based on trust, professionalism, and respect, which applies equally to our clients and our people.

We recruit, develop, and retain individuals who share our values and want to contribute to the continued success of the business. We actively support progression, including the potential for future equity ownership where appropriate and subject to business needs and individual assessment.

We are committed to high standards of knowledge and skill, demonstrated by our Chartered Status, and encourage employees to develop their qualifications throughout their career.

In 2026, we were proud to receive Professional Adviser’s “Best Financial Advisers to Work for” award for the fourth time, reflecting both our company policies and anonymous employee feedback.

People are at the heart of everything we do, delivering professional excellence by developing, sharing, and applying our expertise. All built on a foundation of trust and empowerment to take ownership.

To be the in-house contact for the client, providing a quality administration service in respect of a portfolio of SIPPs (both SIPP Focus and other arrangements serviced by the SIPP team). Maintaining records that meet the requirements of the firm and the regulator. Also providing a technical and administrative support to the Financial Planner. 

Main Tasks 

Establishment of SIPP 

• Set up new SIPPs in a timely fashion, using a diary system, and submit information pack and assist the Suitability Team to aid preparation of associated Suitability Reports
• Process Contributions, provide CPC to client where necessary, undertake Carry Forward/Taper calculations
• Provide cancellation rights to client, where necessary. 
• Effect transfers into SIPPs and provide the Suitability team with information pack to aid preparation of Suitability Report. Initially, prepare the pension analysis schedule for the Financial Planner to review, following advice to transfer, complete and submit the signed transfer forms to transferring schemes.
• Undertake FCA Reporting to Compliance

Day to Day Portfolio Management 

• Maintain accurate records, processing changes: using software available (Omni, Virtual Cabinet, Intelliflo, Excel)
• Maintain a diary confirming the date of any drawdown anniversaries, rent reviews, lease expiry etc 
• Daily reconciliation of bank accounts
• Banking of cheques into the SIPP bank account and requesting payments: cheque/bank transfers
• Prepare for client meetings Annual Review Packs, including Accounts Reconciliation & Annual Statements
• Issue Client Meeting Notes and undertake action points
• Invoice clients in accordance with Client Agreements
• Maintain client contact over telephone, email and face to face
• Liaise with financial planners and paraplanners
• Maintain accountant contact (where applicable) over telephone, email, face to face 
• Reviewing documents and arranging for trustee’s signature 
• Produce bespoke documents
• Carry out other routine administration tasks and deal with client queries within field of expertise/range of authorisation

Property Transactions 

• Oversee and provide guidance in respect of property/land purchase/sales and property development, including arranging Leases and Renewal Leases.
• Liaise with solicitors, valuers, property managers, etc.
• Undertake property funding calculations
• Undertake borrowing calculations and preparing Borrowing Agreements/Arranging Bank Borrowing/ Review of Bank Facility letter and Legal charge documentation
• Review of legal documents, e.g., Contract, TR1. Review of property conveyancing documents: Report on Title and accompanying Search results
• Supporting the Property Manager with queries in relation to rental income, understand what property related invoices can be paid by a SIPP. Arranging payment of property invoices.
• Providing VAT Information to accountants/relevant parties for the completion of VAT Return

Payment of Benefits

• Process retirement claims – obtain comparative figures, process retirees’ pensions on the open market to provide the best benefits and submit information pack and assist the Suitability Team to aid preparation of associated Suitability Reports
• Provide RBCE illustrations and statements and other required confirmation to client
• Issue Cancellation rights
• Undertake FCA reporting to Compliance
• Obtain plan valuations for the purposes of income drawdown calculations
• Monitor SIPP bank accounts, in particular with the payment of pensions
• Process claims arising from death and illness, including the calculation of final remuneration and benefits payable. Submit information pack to the DBSTL Death Benefit Committee and assist the Suitability Team to aid preparation of associated Suitability Reports following confirmation of Beneficiary.

Calculations

• Calculate maximum contributions allowable
• Calculate maximum borrowing 
• Calculate retirement benefits: tax free cash, and maximum income withdrawals
• Calculate death benefits
• Perform sundry other calculations

Liaison, communications & record keeping:

• Provide information to accountants where necessary (VAT information/contribution info.)
• Provide information to and liaise with other SIPP providers.
• Assist other Account Executives with the preparation of reports both prior and post meetings
• Provide information to Paraplanners to prepare Suitability Report
• Provide information to Death Benefit Committee following death of SIPP member
• Maintain computer records of all activities undertaken 

Relationship with other jobs:

• Working with the Financial Planners, as referred to above, paraplanners, and SIPP team leader
• Working on joint projects or tasks with other members of the Department, Pensions Team, or Investment Team
• Some training and supervision will be conducted by the Compliance Manager.

Qualifications & Experience

Essential

• Educated to A level standard (or equivalent) as a minimum.
• Minimum of 3 years’ experience in a SIPP client servicing and administration role

Desirable

• To be willing to obtain CII Award/Certificate/Diploma Units (or equivalent)
• To hold CII Award/Certificate/Diploma units (or equivalent)
• Other Financial Services experience, in a similar role, ideally for a Financial Adviser firm.

Knowledge & Skills Required

Essential

• Knowledge of the services that the firm provides to clients
• Knowledge of the SIPP and associated products
• Good technical knowledge of SIPPs and their use in financial planning
• Knowledge of other financial services legislation relevant to role
• Ability to communicate effectively with clients, actuaries, accountants, Pension Trustees, HMRC and other professional connections via various methods – phone, letter, e-mail, memo, etc
• Knowledge of in-house money laundering procedures relevant to role and individual responsibilities in this area
• Knowledge of Data Protection legislation relevant to role
• Knowledge of IT systems and programmes relevant to role
• Ability to work within level of authority and to refer work when appropriate
• Ability to create and maintain accurate computer-based records

Desirable

• IT / keyboard skills
• Good telephone manner
• Good letter writing and email skills
• Good, broad, knowledge of Financial Services in general

Disposition

• Shares Boolers values and demonstrates the associated behaviours.

• Salary £28,500 to £35,000 per annum (dependent on qualifications, knowledge and experience).
• Discretionary bonus.
• 4 x salary life assurance.
• Pension; 5% employer contribution - increasing incrementally in recognition of service. Salary sacrifice scheme available.
• 24 days’ holiday - increasing incrementally in recognition of continuous service, in addition to bank holidays.
• Health Cash Plan Scheme.
• Free parking.
• Hybrid Working Scheme – following completion of initial training and induction.