Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

B1 £24,050.09 to B3 £25,379.21

The Fundraising Support Officer reports into the Fundraising Development Manager, they will play a pivotal role within our team, providing essential operational support to the fundraising development team. With a focus on efficiency and effectiveness, the Fundraising Support Officer will help to streamline processes, maintain accurate records, and contribute to the overall success of our fundraising efforts.

This position involves coordinating fundraising activities, managing donor and volunteer databases, and ensuring the smooth execution of fundraising events and activities. You will have a keen eye for detail, excellent organisational skills, and a passion for supporting our mission. This role is an opportunity to be part of a dedicated team making a real difference in our community.

For the full job description please click the link below:

Job Description

If you want to have an informal chat about this role, please contact Chloe Hope on 01543 432 031

Knowledge and experience

Essential

·        Previous experience of delivering a high standard of support in a busy office/environment

·        Demonstrable experience of communicating to a broad range of stakeholders using various media (e.g. email, publications, letters)

·        Experience of CRM

·        Experience of working or supporting others in the management of relationships with important stakeholders

·        Experienced user of a digital collaboration platform e.g. Teams

·        Proven track record of working to and achieving targets

Desirable

·        Experience with Canva or another design tool would be beneficial

Values

·        Exhibits our hospice values and behaviours

Skills

Essential

·        Excellent interpersonal and communication skills

·        A creative thinker

·        Adept at decision making

·        The ability to use relevant software

·        Planning

·        Working to deadlines

·        Accuracy

·        Ability to prioritise and work with conflicting deadlines

·        Effective diary management

·        High level of written and verbal communication skills.

·        Meticulous attention to detail

·        Strong organisational skill

·        Able to work on own initiative and with little supervision

Personal Attributes

·        Empathetic

·        Team player

·        Able to work under pressure

·        Collaborative

·        Ambassador for St Giles Hospice

Other requirements

·        Valid driving licence

·        Eligibility to work in the UK

·        Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Benefits

• Up to 33 days holiday plus bank holidays (Pro-rata for part time employees)
• Group pension scheme, matching contributions of up to 8%
• Life assurance scheme, up to the state pension age
• Enhanced maternity and paternity benefits
• Enhanced sick pay, rising with service
• Access to blue light and charity worker discounts
• Free Parking

Health & Wellbeing

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders
• Cycle to work scheme

Professional Development

All staff complete a comprehensive induction programme which includes statutory and mandatory e-learning as well as training that is tailored to the individual’s need. All staff and volunteers should also attend an induction day.

Regular training and personal development opportunities, with internal career progression being a focal point of team growth

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Should you require any further information, please email: [email protected]

1)      I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.

2)      I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition, I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act (2018).

3)      I agree that should I be successful in this application, an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.

We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request

Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.

Information provided by you on this form will be filed for six months and then destroyed if you are not successful.