Terms & conditions
Introduction
Welcome to Knotion's recruitment portal. These terms and conditions govern your use of this portal and participation in our recruitment process. Accessing and using the portal confirms that you have read, understood, and agree to these terms. If you disagree, please do not proceed.
Eligibility Criteria
To apply for a position, you must meet the following criteria:
- Be at least 18 years old or have the legal capacity to enter into a binding agreement.
- Have the legal right to work in South Africa or the location specified in the job posting.
- Provide accurate, complete, and truthful information in your application.
- Abstain from submitting fraudulent or misleading information.
Verification of Eligibility
To ensure compliance with the eligibility criteria, Knotion may:
- Request official documentation such as ID copies, work permits, or certifications.
- Conduct verification checks with academic institutions, professional bodies, or previous employers.
- Use authorised service providers for background checks as part of the recruitment process.
Use of the Recruitment Portal
The portal is intended solely for personal use when seeking employment opportunities with Knotion.
You agree not to:
- Upload or share any unlawful, defamatory, or harmful content.
- Attempt to gain unauthorised access to the portal or other systems.
- Copy, distribute, or modify portal content without written permission.
Technical Support
If you encounter technical issues while using the recruitment portal, you can report them or seek assistance by:
- Emailing [email protected]
- Calling our head office at +27 (11) 794 9287 during business hours.
- Using the portal’s feedback or help section to submit your concerns.
- The portal is intended solely for personal use in seeking employment opportunities with Knotion.
Job Application Process
Applications must be submitted via the recruitment portal using the prescribed format.
Knotion reserves the right to:
- Disqualify incomplete, inaccurate, or non-compliant applications.
- Modify or withdraw job postings without prior notice.
Submission of an application does not guarantee employment or feedback for unsuccessful candidates. However, Knotion may provide general feedback or guidance to help candidates improve future applications. Please note that feedback is typically provided in a standard format and may not include detailed or specific comments on individual applications.
Intellectual Property
All content on the recruitment portal, including job descriptions, trademarks, and branding, is owned by Knotion and protected by applicable laws.
Users may not reproduce or distribute any content without prior written consent.
Data Protection and Privacy
By submitting your application, you agree to the processing of your personal data as outlined in our Recruitment Privacy Policy.
This includes but is not limited to:
- Verifying your qualifications and references.
- Conducting background checks where legally permissible.
- Retaining your data for a specified period for future recruitment opportunities.
The recruitment portal, powered by Sage HR, acts as a data processor under the direction of Knotion and is bound by data processing agreements to ensure compliance with POPIA.
If you withdraw your application or fail to complete the recruitment process, your personal data will be retained for the retention period specified in the Privacy Policy and then securely deleted or anonymised unless you consent to extended retention for future opportunities.
For further transparency, anonymisation refers to removing all personally identifiable information from the data so it can no longer be linked to an individual.
Disclaimer of Liability
Knotion does not warrant that the recruitment portal will be error-free, secure, or uninterrupted.
We are not liable for technical issues, inaccuracies in job postings, or unauthorised access to your data beyond our control.
Modifications to Terms and Conditions
These terms and conditions may be updated periodically. Any changes will be communicated through the portal, and continued use constitutes acceptance of such changes.
Governing Law and Jurisdiction
These terms are governed by South African law.
Any disputes arising from using this portal shall be subject to the exclusive jurisdiction of South African courts.
Acknowledgement and Acceptance
By proceeding with your application, you acknowledge that you have read and agreed to these terms and conditions.
Frequently Asked Questions (FAQ)
Q: How can I reset my password for the recruitment portal?
A: To reset your password, use the 'Forgot Password' link on the portal's login page.
Q: What should I do if I experience technical difficulties?
A: Refer to the 'Technical Support' section for contact options.
Q: How will I know if my application is received?
A: You will receive an email confirmation once your application is submitted.