Barrhead Travel is looking for a Regional Sales Manager for Scotland to join our business.
The Regional Sales Manager plays a key role in driving branch performance, supporting and developing team members, and ensuring the delivery of outstanding customer experiences while achieving sales and business objectives.
What we’re looking for:
·Previous experience working in a retail travel environment
· Lead, motivate and inspire a team of Store Managers to maximise commercial performance, engagement and customer satisfaction.
· Drive regional performance by ensuring all stores achieve agreed targets for sales, profitability, productivity and customer experience.
· Monitor and manage performance against key business KPIs, operational standards and compliance requirements.
· Support Store Managers in effectively managing employee relation matters, performance concerns and staffing challenges.
· Provide clear direction, coaching and development to Store Managers, enabling them to build high-performing and successful teams.
· Encourage innovation and continuous improvement, challenging teams to identify new opportunities and ways of working that deliver exceptional results.
· Foster a culture of accountability, recognition and development, ensuring Store Managers actively motivate, support and nurture their teams.
· Identify and pursue new business opportunities within the region to drive growth and increase market share.
· Take ownership of escalated customer issues, ensuring concerns are resolved professionally and in line with company standards.
· Conduct regular store visits to provide leadership, performance feedback, coaching and operational support.
· Ensure consistency in standards, customer experience and company procedures across all locations within the region.
· Build strong relationships across the business to support regional objectives and contribute to wider company success.
What We're Looking For
· An exceptional leader with the ability to inspire, develop and engage high-performing teams.
· A proven track record of delivering strong commercial results and exceeding business objectives.
· An effective coach who is passionate about developing others and maximising individual and team performance.
· A motivated and ambitious individual with a genuine enthusiasm for driving sales, profitability and business success.
· A confident decision-maker who can effectively resolve customer concerns and deliver positive outcomes that build long-term customer loyalty.
· Strong communication and relationship-building skills, with the ability to influence and motivate at all levels.
· A proactive and resilient approach, with the ability to thrive in a fast-paced and target-driven environment.
· Commercially aware, with a focus on identifying opportunities for growth and continuous improvement.
· Passionate about delivering exceptional customer experiences and maintaining the highest standards across all areas of the business.
What we offer:
At Barrhead Travel, we don’t simply offer jobs. We offer careers, with real development and growth prospects. You’ll also be joining a family of brilliant colleagues; we love working hard but we play even harder. Take a look at some of the many Travel Perks we offer our staff:
·The opportunity to travel the world, thanks to our incredible worldwide
familiarisation trips which are designed to enhance your product knowledge
·Generous staff discounts for your own holidays plus discounts available for family and friends
·34 days of annual leave (well, you need time to enjoy those amazing holiday discounts, don’t you?)
·Company pension scheme
·Long service celebrations
To apply, submit your CV letting us know why you’re the perfect fit and let us know your career goals and ambitions. Don’t forget to tell us about your favourite holiday destinations – you may have guessed already, but we love nothing more than a good chat about holidays!
For more information please contact the recruitment team on 0141 488 7324