Description
The Negotiator Support placement is designed to provide hands-on experience in a busy residential sales environment. The role supports licensed negotiators and the wider team, offering exposure to property sales processes, client service, and administrative functions.
- Assist with the preparation and distribution of property brochures and marketing materials, ensuring all details are provided and approved by a licensed negotiator.
- Accompany negotiators to property viewings and assist with client meet-and-greet at the office.
- Provide directions to properties and respond to general client queries (under supervision).
- Follow up with applicants and maintain records in the CRM system (e.g., Reapit), ensuring prompt responses within 24 hours.
- Handle inbound and outbound calls, manage email enquiries, and support front-of-office duties.
- Maintain brochure and window displays, ensuring all marketing materials are up to date.
- Deliver an excellent standard of customer service at all times.