Studio Assistant

As a Studio Assistant for Snag Group, your primary responsibility is to provide administrative support and contribute to the efficient operation of the NPD (New Product Development) Studio in London. You will be an integral part of the team, assisting in ensuring that the studio functions seamlessly.

Salary will be London Living Wage.

Snag is mostly a remote working company, but your direct team members will be in our London design studio in East London – Mirror Works Stratford, approximately a 2-minute walk from Pudding Mill Lane DLR station. You'll work closely with the Design and Development team and the technical team in person. We also have an office in Istanbul and warehouses worldwide that you will liaise with at times. You'll report to the Product Development Manager.

We usually work from the office full time, with flexibility to work from home as we are always busy fitting products, ensuring they're the best they can be, receiving parcels every day. There will be flexibility to work from home after the probationary period as you will need to learn the ropes.

You must be eligible to work in the UK.

Office Organization

• Ensure all parcels are tracked and collected. Follow up with suppliers to prevent delays and create Air Waybills (AWBs) as needed, both internally and externally.

Sample Management

•  Receive and organize samples throughout the studio, ensuring that all styles are fitted, allocated, archived when not in use, and brought to the attention of the relevant teams.

Fabric Archive Management

•  Organize the fabric archive, ensuring that archiving is processed correctly and all items are accounted for.

Product Lifecycle Management (PLM) Support

•  Assist the team with PLM tasks, including maintaining an up-to-date address book, managing raw materials, providing care information, and updating test reports and sample statuses.

Office Workflow Management

• Responsible for the smooth day-to-day operation of the office, including:
• Ensuring all areas are tidy and cleaned by the cleaning staff.
• Managing studio visitors, which involves answering the door/buzzer for couriers and guests, escorting visitors/models to the office, and organizing maintenance visits from building managers.

Fitting Assistance

•  Assist in fittings by taking fit notes and photos, organizing samples and fit models, setting up and clearing the fitting area, and ensuring that all fitted garments are tagged appropriately.
• Provide overall support to garment technologists as needed.

Travel and Expense Organization

•  Organize team travel, office purchases, and manage team expenses.

Supplies Management

• Source office supplies and maintain appropriate stock levels.

•⁠ ⁠Confidence in communication, ensuring you ask questions, challenge tasks if required, and think ahead. You will be talking to everyone in the business.

•⁠ Strong organisation skills with attention to detail will be needed; someone whom the team can trust to get the job done correctly

•⁠ Have great time management and prioritising skills to manage your workload given by the PD and tech teams. 

•⁠ ⁠A team player who is willing to go the extra mile, ensuring your team members are at ease with their day-to-day.

•⁠ ⁠An interest in fashion is preferable so you can understand the environment you are in; however, you won't need a degree in fashion.

•⁠ ⁠Calm energy, positive thinking, and a desire to achieve above and beyond.

•⁠ ⁠A natural at taking initiative; you will be the one the team is relying on to keep the office running smoothly, so you will need to be ahead of us to stand out.

Working at Snag comes with a host of fantastic benefits designed to enhance your work-life balance and overall well-being. Here's a glimpse of what you can enjoy:

• •⁠ 50% discount on all Snag products right from day one!
• •⁠ ⁠Life Insurance x3 of Your Salary
• •⁠ ⁠Mental Well-being App: free therapist sessions, guided meditations, and personal growth courses – because your mental health matters.
• •⁠ ⁠Pension Scheme: pension scheme after completing your probation period, ensuring a secure financial future.
• •⁠ ⁠Private Health Insurance with Aviva: comprehensive private health insurance, including dental and optical reimbursement, routine services, and GP-referred services, all available after passing probation.
• •⁠ ⁠Eye Care Vouchers: eye care vouchers to ensure your optical health is well looked after.
• •⁠ ⁠33 Days Holiday: generous holiday allowance of 33 days, providing ample time to recharge and unwind.
• •⁠ ⁠Hybrid Working: After passing probation, experience the flexibility of hybrid working, allowing you to find the right balance between the studio and remote work.
• •⁠ ⁠Friendly and Informal Work Environment: immerse yourself in a friendly and informal work environment where you can thrive both personally and professionally.