Compliance and AML Manager

We invite suitably qualified candidates based in Lusaka or willing to relocate at their own cost to apply for the position of Compliance and AML Manager within our Risk and Compliance Department.

The Compliance and AML Manager, reporting to the Head of Risk and Compliance, will oversee the organization's compliance and Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and broader regulatory compliance framework. The role is responsible for ensuring compliance with applicable laws, regulations, and industry standards, while identifying, assessing, and mitigating compliance and financial crime risks.

The role will also lead the development, implementation, and review of AML/CTF and compliance policies and procedures, conduct compliance and financial crime risk assessments, monitor customer and transaction activities, coordinate regulatory engagements, and promote a strong culture of compliance and sound corporate governance across the organization.

• Oversee the implementation and effectiveness of the organization's AML/CTF and broader compliance framework.
• Ensure compliance with applicable AML/CTF laws, financial sector regulations, regulatory directives, and industry standards.
• Develop, review, and update AML/CTF and general compliance policies, procedures, and internal controls.
• Conduct regular compliance and AML/CTF risk assessments and implement appropriate measures to mitigate identified risks.
• Monitor customer activities and transactions and review and escalate suspicious activities and transactions in line with applicable requirements.
• Verify AML/CTF and compliance reports and ensure the timely and accurate submission of regulatory returns, reports, and other required information.
• Liaise with regulatory authorities, law enforcement agencies, and correspondent financial institutions on AML/CTF and compliance matters, as required.
• Conduct regular compliance reviews, assessments, and internal control evaluations to identify and address potential regulatory and compliance risks.
• Investigate compliance breaches, control weaknesses, and financial crime-related incidents, and recommend appropriate corrective and preventive actions.
• Develop and deliver AML/CTF and general compliance training and awareness programmes across the organisation.
• Promote a strong culture of compliance, corporate governance, ethical conduct, and accountability across the organisation.
• Design, implement, and oversee the New Product Approval Process to ensure regulatory and compliance risks are appropriately assessed before new products or services are introduced.
• Prepare and submit weekly, monthly, and quarterly AML/CTF and compliance reports to Management and the Head of Risk and Compliance.
• Maintain accurate and appropriate documentation and records relating to AML/CTF, regulatory, and compliance activities.
• Monitor changes in laws, regulations, regulatory directives, and industry requirements, and coordinate necessary updates to internal policies and processes.
• Provide compliance advisory support to business units on regulatory requirements, risk matters, and the interpretation and implementation of internal policies and procedures.
• Perform any other AML/CTF, compliance, or related duties as assigned by Management.

• Grade 12 School Certificate with a minimum of five (5) credits, including English and Mathematics.
• Bachelor's degree in Finance, Accounting, Business Administration, Law, or a related field.
• A Master's degree in any of the above fields will be an added advantage.
• CAMS (Certified Anti-Money Laundering Specialist) or an equivalent AML/CFT professional certification will be an added advantage.
• Sound knowledge of local, regional, and international AML/CFT laws, regulatory requirements, and compliance best practices.

• Minimum of 4 years’ relevant experience in Compliance, AML/CTF, Risk Management, or a related field. 
• Previous experience in the microfinance or financial services sector, particularly at middle or senior management level, will be an added advantage. 
• Strong analytical, organizational, and time-management skills. 
• Excellent attention to detail, with the ability to analyze and interpret complex information. 
• Strong written, verbal, and interpersonal communication skills in English. 
• Ability to effectively communicate AML/KYC and regulatory requirements and provide practical guidance and solutions to employees and business teams. 
• High level of integrity, professionalism, and confidentiality. 
• Strong problem-solving, judgement, and decision-making skills. 
• Customer-focused, results-oriented, and service-driven. 
• Proactive, assertive, adaptable, and self-motivated, with the ability to take initiative. 
• Ability to work effectively independently and collaboratively within a team. 
• Valid and clean driver’s licence, with at least one year of driving experience.

The ideal candidate should be:

• Approachable, collaborative, and a strong team player. 
• Proactive, confident, and assertive. 
• Analytical, with a practical and solution-oriented approach. 
• Adaptable and flexible in responding to changing business and regulatory requirements. 
• Self-motivated, results-driven, and able to take initiative. 
• Demonstrate strong business acumen and effective communication skills. 
• Demonstrate a high level of integrity, confidentiality, professionalism, and ethical conduct. 

Interested candidates who meet the requirements must submit a cover letter, updated CV, copies of qualifications, and their salary expectation to the link provided.