AREA MANAGER

Bongo Credit is a new consumer finance business being established in South Africa, backed by the experience of an international financial services group.

We are built on the principles of responsible lending, fair customer treatment, and full transparency - because we believe people deserve to understand exactly what they are signing up for.

We assess affordability carefully, protect customer data, and operate in full compliance with South African laws and regulatory requirements.

Our mission is simple: to provide financial products that are clear, accessible, and genuinely suitable for the people who use them.

As we grow, we are committed to building lasting relationships - with our customers, our partners, and the regulators we work alongside.

If you want to be part of building something meaningful from the ground up.

Elevate your future: Join our adventure!

As a an Area Manager, you will be responsible for overseeing multiple branches, ensuring smooth day-to-day operations, and driving sales and performance. You will play a key role in maintaining operational standards, supporting branch teams, and contributing to the growth of the business.

Join us at an exciting stage as we build our operations in South Africa — and play a key role in ensuring high-performing, compliant, and customer-focused branch operations.

• Oversee daily branch operations to ensure efficiency and compliance with company policies
• Lead, coach, and support branch teams to achieve sales and performance targets
• Monitor branch performance, including sales, loan processing, and operational KPIs
• Conduct regular branch audits and ensure timely resolution of identified gaps
• Drive sales initiatives, campaigns, and customer acquisition activities
• Support and monitor mobile unit operations, ensuring effective planning and execution
• Identify operational improvements and implement process enhancements
• Analyze performance data and provide insights and recommendations to management
• Ensure high standards of customer service and compliance across all branches
• Support operational tasks and escalate key issues to management where required

• Minimum 3 years’ experience in branch management within credit, banking, or insurance industries
• Strong understanding of sales, operations, and customer service principles
• Proven leadership and team management skills
• Strong analytical, organizational, and problem-solving abilities
• High level of integrity, professionalism, and attention to detail
• Ability to work in a fast-paced, target-driven environment
• Proficiency in MS Office (Excel, Word)
• Grade 12 (Matric) / High School Diploma required; relevant tertiary qualification is advantageous
• Valid driver’s license and willingness to travel

• Be part of launching Bongo Credit in South Africa and help establish a high-performing retail operations function from the ground up
• Work closely with senior leadership, with support from an experienced international team
• Play a key role in driving branch performance and business growth
• Take ownership of building, leading, and shaping a results-driven branch operations team
• Contribute to impactful branch strategies and efficient processes in a fast-growing, dynamic environment
• Grow your career as the business scales, with opportunities to expand your scope and influence
• Competitive compensation complemented by significant performance-based bi- annual bonuses and long-term incentives.