BRANCH MANAGER -WINDHOEK CBD2

ExpressCredit Namibia is a fast-scaling, technology-enabled consumer lending company on a mission to redefine access to finance. We focus on serving individuals who are often overlooked by traditional financial institutions, using smart data, digital platforms, and innovative thinking to deliver fast, flexible, and responsible lending solutions.

At ExpressCredit, we’re not just providing loans—we’re enabling opportunities. We help people manage everyday needs, overcome financial challenges, and take steps toward long-term financial stability. Everything we do is driven by our belief that access to finance should be fair, inclusive, and empowering.

We’re building more than a business—we’re building impact.

As we continue to grow across markets, our ambition is to set a new standard in consumer finance while making a meaningful difference in the communities we serve.

To learn more about ExpressCredit, visit: https://www.expresscredit.com.na/ 

Express Credit is an equal opportunity employer committed to diversity and inclusion in the workplace

ExpressCredit Namibia is seeking a motivated and hands-on Branch Manager to manage and oversee daily branch operations, ensure compliance with company policies, drive sales performance, and lead branch staff to deliver excellent customer service and business results.

Job Duties :

*Manage daily branch operations and staff performance

*Oversee loan processing, approvals, and transactions

*Ensure compliance with company policies, audits, AML & KYC requirements

*Achieve sales targets and implement growth strategies

*Train, mentor, and discipline branch staff where required

*Prepare budgets, reports, and performance reviews

*Maintain a safe, secure, and professional branch environment

*Minimum Grade 12

*Qualification in Finance, Banking, or Management is an advantage

*1–2 years customer service experience, including at least 1 year in a supervisory role

*Strong leadership, communication, and customer service skills

*Computer literate (MS Word, Excel, PowerPoint)

*Willingness to work at any ExpressCredit branch

*Recent code of conduct

*Must have valid drivers license

• A dynamic and collaborative work environment with a growing and ambitious team
• Opportunities for professional development and growth within a regional group structure
• Competitive salary package aligned with your experience and responsibilities
• Supportive leadership and the chance to contribute to people-focused initiatives
• A culture that values integrity, accountability, and innovation
• Exposure to multi-country practices and Group-level collaboration
• Employee benefits in line with company policy (e.g. staff events, internal training, wellness initiatives)